Video: USPS strikes sour note with music teacher

LAVEEN, Ariz — Ruben Macias is a teacher with a passion for music.

"It’s a part of who I am. Since I was little, I knew that’s what I wanted to do," he said.

In December, Macias was looking to make a few extra bucks and decided to sell his vintage Gibson guitar on eBay for $2,400. He found an interested buyer in Pennsylvania.

"I took it to the post office and she weighed it. I paid the shipping and I bought the insurance for the $2,400," Macias said. "(It) was the price of the sale of the guitar so I bought insurance for exactly that amount.”

But when the guitar arrived in Pennsylvania, the buyer told Macias it was damaged.

"When he took out the guitar and opened it, he could see that the neck was busted," Macias explained.

The buyer took a photo of the box the guitar was shipped in to show that a corner of it was clearly crushed.

Read more: 3OYS: USPS strikes sour note with music teacher | Phoenix.

  • Stellar Steve the Window Tech

    The claim would have been denied due to being reshipped after receiving it, and not filing a claim upon receipt. If the guitar was improperly wrapped, the claim would have been denied on those grounds, also. Of course, the squeaky wheel gets greased, the customer will probably get paid, anyway.

  • bigtime

    Maybe Pete townshed from the who got a job at post office !

  • mikeem

    What kind of a dumbass ships a $2400 dollar guitar in a soft shell case.i think the post office has every fight to deny this claim!