Questions and Answers—City Carrier Assistants (CCAs)
This jointly-developed question-and-answer document (M-01802) provides the mutual understanding of the national parties on issues related to city carrier assistants (CCAs)—the new classification of letter carrier created by the January 10, 2013, interest arbitration award that set the terms of the 2011-2016 National Agreement. The parties are still in discussions on several other issues concerning CCAs. This document will be updated when agreement is reached on other issues concerning CCAs.
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