Australia Post backflip on charging for parcel collection

Australia Post appears to have backed down on charging $9 for parcel pick-ups after public outcry against the mail delivery carrier’s profit increasing move.

Aus_Post_Logo_oldtextAustralia Post general manager of postal services Christine Corbett says a final decision will be made shortly, but the company are definitely listening to its loyal customers.

“If they don’t want it, we don’t want it,” Ms Corbett said.

The company have also responded to criticism that delivery standards are suffering, insisting they have improved this year with almost 96 percent of parcels arriving on time.

Read more: Australia Post backflip on charging for parcel collection

New Zealand postie in hot water after refusing to deliver scam letters to nursing home residents

A Nelson postie who refused to deliver scam letters to a rest home has landed herself in trouble with her employer.

The mail woman, who has only been called Carolyn by her union, has avoided a formal warning but has been given a talking to following a NZ Post investigation into her decision not to deliver the mail.

The Postal Workers Union says NZ Post assumed she had opened the letters, but that she actually became aware of the particular scam after one of her colleagues received one of the letters which ask recipients to send money to claim prizes from “winning scratchies”.

After finding 20 identical envelopes in her bag, she twice told her manager she didn’t want to deliver them, particularly with a rest home on her route.

postie-on-bike.jpg.hashed.e1a5c0e4.desktop.story_.inlineThe state-owned post service called for an investigation into why she had interfered with the mail, the union said.

But while it also said she had also been “threatened” with jail time during her meeting, NZ Post called that claim “ridiculous”.

“Her managers made every effort to take a reasonable approach, including not formally warning her while also impressing upon her the seriousness of interfering with mail,” an NZ Post spokesman said.

He said while the NZ Post acknowledged Carolyn was trying to do the right thing, she had knowingly breached the conditions of her employment.

NZ Post didn’t have the power to open mail if it thought it was a scam under the law, but had taken many steps to try to reduce scam mail of the last five years, he said.

The union said despite warnings from NZ Post, Carolyn would be taking a warning letter to residents at the rest home, with instructions to contact the police directly.

Source: Postie in hot water after refusing to deliver scam letter to rest home | ONE News Now | TVNZ

Australia Post to charge a fee for uncollected parcels

Australia Post has announced plans to charge customers for parcels that are not collected after five days.

6417148-3x2-340x227As part of broader changes taking effect from the start of August, the postal service said it would give people more time to collect items before they are returned to the sender.

Parcels are currently only held for 10 days before they are returned, but customers will now be given 30 days to collect their parcels.

MyPost customers would not be charged a fee for the first 10 days and can also elect to have their parcel safe-dropped at their home, or sent to an alternative location, such as a parcel locker or their closest Post Office.

Customers would be charged up to $9 for each item uncollected for up to 30 days.

Source: Australia Post to charge a fee for uncollected parcels

Australia Post releases beautiful butterflies with a new stamp issue

Australia Post’s latest stamp issue celebrates four spectacular Australian butterfly species: the Pale Triangle (Graphium eurypylus), the Bordered Rustic (Cupha prosope), the Cairns Birdwing (Ornithoptera euphorion) and the Chequered Swallowtail (Papilio demoleus).

Showcasing bold and striking butterflies, these stamps, says Australia Post Philatelic Manager Michael Zsolt, “remind us of the beauty of the natural world”.

“Australia is home to more than 400 butterfly species. The stamp issue features eye-catching photographs of four bright and beautiful butterfly species”, he said.

The three domestic base-rate ($1) and one international rate ($2.75) stamps were designed by Sharon Rodziewicz, Australia Post Design Studio.

  • $1 Beautiful Butterflies - Cairns Birdwing stamp 2016. * Only to be reproduced with the perforations included. Pale Triangle stamp 2016. * Only to be reproduced with the perforations included.

    Pale Triangle (Graphium eurypylus) is a large and eye-catching butterfly. The species is part of the Graphium genus of swallowtails, of which only six of the almost 90 species occur in Australia.

  • $1 Beautiful Butterflies - Bordered Rustic stamp 2016. * Only to be reproduced with the perforations included.

    Bordered Rustic (Cupha prosope) is a medium-sized butterfly. It is seen in sunny areas, small clearings and along creeks, at the edges of thick rainforest in some coastal areas of New South Wales and Queensland.

  • $1 Beautiful Butterflies - Cairns Birdwing stamp 2016. * Only to be reproduced with the perforations included.

    Cairns Birdwing (Ornithoptera euphorion) is boldly coloured and is found only in coastal and montane rainforest areas of northeast Queensland. The female of the species is the largest butterfly found in Australia, with a wingspan of around 15 to 20 centimetres.

  • $2.75 Beautiful Butterflies - Chequered Swallowtail stamp 2016. * Only to be reproduced with the perforations included.

    Chequered Swallowtail (Papilio demoleus) is a large butterfly, found in most parts of mainland Australia as well as on Lord Howe Island. Its larvae feed on a wide variety of Cullen species, groundcover plants or shrubs that occur in the arid and tropical zones of northern Australia.

The products associated with this stamp issue are a minisheet, first day cover, stamp pack, sheetlet of five $2.75 stamps, booklet of 20 x $1 self-adhesive stamps, roll of 100 x $1 self-adhesive stamps, postal and numismatic cover and a set of four maxicards.

The Beautiful Butterflies stamp issue is available from 3 May 2016 at participating Post Offices, via mail order on 1800 331 794 and online at while stocks last.

Visit the Australia Post Collectables website for an article on Beautiful Butterflies. The Australia Post Collectables website is a central resource for stamp collectors and philatelic enthusiasts across the globe.

Australia Post Drone Delivery Trial Takes Flight

Australia Post will be the first major parcels and logistics company in the country to trial new technology to deliver small parcels by Remotely Piloted Aircraft (RPA), or ‘drone’, to provide customers with even more choice on how and when they receive their online shopping.

This closed-field trial is an important next step in testing the new technology which will potentially deliver small parcels safely and securely to customers’ homes, allowing for faster transportation of time critical items like medication.

Australia Post Managing Director and Group CEO Ahmed Fahour said this is just one of many innovations the organisation is exploring, with Australia’s eCommerce and online shopping sector experiencing double-digit growth over the past five years.

“Australia Post has been adapting to changing customer needs and new technological advancements for over 200 years. This trial is another exciting example of how we’re looking to the future with emerging technologies to make life easier for our customers,” Mr Fahour said. Continue reading

Dead letter day for Aussie Post

From Australian Financial Review:

Australia Post chief executive Ahmed Fahour has signalled the death of the letter, declaring its mail service will “never ever make money again”. And posties might have to feed pets, check meters and even check on the elderly to keep their jobs as mail continues to diminish as a business.

The nation’s 207-year-old postal service saw its net profit dive 84 per cent to $16 million in the six months to December 31, after a record decline in the number of letters being sent.

Read more: Australian Financial Review

Australia Post announces first half 2016 pre-tax profit of $1.4 million

  • All customer and community service indicators on-target and all CSO targets met or exceeded
  • HY2016 group profit after tax $16 million, down 84 per cent on this time last year
  • Addressed letter volumes continue to decline, down 9.5 per cent, within forecast range of 8 – 11 per cent
  • Parcels business performing well with domestic volume growth but market pressure from global competitors rising.  

Australia Post today reported a net profit before tax of $1.4 million for the six months ended 31 December 2015. The organisation signalled it expects to return to a full year profit in 2016 following a $222 million loss last year.

The half year result was driven by the accelerated decline in letter volumes across the fixed-cost network. However it is expected changes to the letters service, implemented in January 2016, will reduce the growing losses in the mail business.

Managing Director & Group CEO Ahmed Fahour said the half year result highlighted why reform to the letters service was absolutely necessary to ensure future sustainability of the business.

“We have made a number of difficult decisions recently to help put Australia Post on the right path to take advantage of future growth in eCommerce,” Mr Fahour said.

“Our financial position is significantly stronger as a result and we are further encouraged by the solid performance of both our parcels and Trusted Services businesses.

“It is essential we continue to look for new revenue streams for our business. We are working with our corporate and government customers to build on our demonstrated capabilities offered through our national network, which already includes passport registrations, identity checks, banking and payment services.

“Importantly, we have improved our service performance and will continue to maintain five-day delivery and our vast network of over 4000 Post Offices.

“We will also look to further build on eCommerce partnerships to help our customers buy and sell online, both here in Australia and also internationally. This includes joining Asian eCommerce giants and Alibaba on some of their most popular online shopping platforms, including and”

Australia Post will release its full year results in September 2016.

Ends –

Australia Post celebrates colours of Antarctica on new stamps

Only two of the world’s continents lie entirely within the Southern Hemisphere: Australia and Antarctica. Australia lies quite close to the equator, while Antarctica is situated about the South Geographic Pole.

Antarctica is almost entirely covered by an ice sheet. In extreme weather snow blizzards can cause whiteout, an optical phenomenon in which uniform light conditions effectively make it impossible to distinguish shadows, landmarks or the horizon. This can occur when the snow cover is unbroken and the sky is overcast. Whiteout is a serious hazard as it causes a loss of perspective and direction.

However, some beautiful effects can be observed. In the freezing dry atmosphere of the Australian Antarctic Territory frozen water vapour remains in the air as suspended ice crystals. The reflection of light on these crystals creates some spectacular atmospheric effects such as solar pillars, sun dogs and solar halos. These beautiful stamps demonstrate some of the amazing colours that can be observed in the Australian Antarctic Territory.

Stamps produced for the AAT (Australian Antarctic Territory) can be used for posting in Australia and all Australian Territories.

Source: Colours of the AAT set of four stamps – Australia Post Shop