Border closure due to pandemic has left people scrambling to claim mail by March 15 Continue reading
Free copies of the Epoch Times, an international newspaper infamous for pushing far-right conspiracy theories and pro-Trump messaging, appeared on Canadians’ doorsteps last month, leading to numerous complaints from the public and a controversy for Canada Post. Continue reading
Canada Post says 350 employees and contractors who work on the same shift at a Mississauga, Ont. facility were told to leave the workplace on Friday and go into isolation for 14 days. Continue reading
All India Postal Employees Union has threatened to launch an indefinite strike nationwide in support of their long-pending demands. Continue reading
A Manitoba postal worker and the union that represents him says Canada Post isn’t doing enough to protect workers from COVID-19 in the midst of an upswing of cases. Continue reading
CUPW has received Arbitrator Elizabeth MacPherson’s decision regarding the collective agreements for our two bargaining units at Canada Post: Urban Operations and Rural and Suburban Mail Carriers. Continue reading
OTTAWA – Canadians should anticipate parcel delays for the foreseeable future, even as Canada Post delivers at record levels. Continue reading
Public Health England (PHE) has advised that people receiving parcels are not at risk of contracting the coronavirus. From experience with other coronaviruses, we know that these types of viruses don’t survive long on objects, such as letters or parcels.
This complements the highly publicised guidance from PHE for people to wash their hands more often than usual using soap and hot water.
We are actively monitoring this rapidly evolving situation. We take the health and safety of our people very seriously. We have provided guidance to our people, our customers and communities in which we operate, to help prevent the spread of any infection. We are doing so in line with preventative guidance from Public Health England.
Signing for and receiving items
In order to protect both our people and customers as much as possible, we will not be handing over our hand-held devices to customers to capture signatures. Postmen and women will instead log the name of the person accepting the item. This will apply to Special Delivery Guaranteed, Tracked 24/48 with Signature and Signed For services.
Additionally, for all customers (including those who are self-isolating) where we need to deliver any parcel that won’t fit through your letterbox, we will place your item at your door. Having knocked on your door, we will then step aside to a safe distance while you retrieve your item. This will ensure your item is delivered securely rather than being left outside.
If you are unable to come to the door at all we will issue a ‘Something for You’ card, advising of other ways you can arrange to get your item. For example, by getting a friend or family member to collect the parcel from our local Customer Service Point on your behalf. In this situation, and to keep your mail as secure as possible, they will need to bring along the SMS/email notification and a form of ID in the name of the person the item is addressed to. Full information on acceptable forms of ID can be found here.
In the event we need to close one of our units, this decision would be made in line with Public Health England guidance. Royal Mail has many years’ experience of contingency planning for a number of different scenarios. We will follow the Government’s advice and work closely with the relevant authorities.
We have extensive experience in being able to quickly deploy business contingency plans so we continue to provide customers with access to our services and their mail.
BURNABY, B.C. – Canada Post today released a stamp that honours an amateur Japanese-Canadian baseball team that helped remove racial barriers through sport.
The Vancouver Asahi story is well-known in baseball circles, but the stamp honouring the team is about more than baseball. It also tells a uniquely Canadian story about a dark time in our country’s history – a time of overt racism and fear. Continue reading
OTTAWA – Canada Post is reporting a loss before tax of $270 million for 2018. Three main non-recurring items factor into the result: the $280 million cost of resolving pay equity and the estimated $135 million net impact of the labour disruption in the fall, partially offset by a $48 million gain after an actuarial update to workers compensation liabilities. Had it not been for these non-recurring factors, Canada Post would have recorded a profit in 2018. The segment’s $270 million loss is a decline of $346 million compared to 2017. Continue reading