Public Health England (PHE) has advised that people receiving parcels are not at risk of contracting the coronavirus. From experience with other coronaviruses, we know that these types of viruses don’t survive long on objects, such as letters or parcels.
This complements the highly publicised guidance from PHE for people to wash their hands more often than usual using soap and hot water.
We are actively monitoring this rapidly evolving situation. We take the health and safety of our people very seriously. We have provided guidance to our people, our customers and communities in which we operate, to help prevent the spread of any infection. We are doing so in line with preventative guidance from Public Health England.
Signing for and receiving items
In order to protect both our people and customers as much as possible, we will not be handing over our hand-held devices to customers to capture signatures. Postmen and women will instead log the name of the person accepting the item. This will apply to Special Delivery Guaranteed, Tracked 24/48 with Signature and Signed For services.
Additionally, for all customers (including those who are self-isolating) where we need to deliver any parcel that won’t fit through your letterbox, we will place your item at your door. Having knocked on your door, we will then step aside to a safe distance while you retrieve your item. This will ensure your item is delivered securely rather than being left outside.
If you are unable to come to the door at all we will issue a ‘Something for You’ card, advising of other ways you can arrange to get your item. For example, by getting a friend or family member to collect the parcel from our local Customer Service Point on your behalf. In this situation, and to keep your mail as secure as possible, they will need to bring along the SMS/email notification and a form of ID in the name of the person the item is addressed to. Full information on acceptable forms of ID can be found here.
In the event we need to close one of our units, this decision would be made in line with Public Health England guidance. Royal Mail has many years’ experience of contingency planning for a number of different scenarios. We will follow the Government’s advice and work closely with the relevant authorities.
We have extensive experience in being able to quickly deploy business contingency plans so we continue to provide customers with access to our services and their mail.
BURNABY, B.C. – Canada Post today released a stamp that honours an amateur Japanese-Canadian baseball team that helped remove racial barriers through sport.
The Vancouver Asahi story is well-known in baseball circles, but the stamp honouring the team is about more than baseball. It also tells a uniquely Canadian story about a dark time in our country’s history – a time of overt racism and fear. Continue reading →
OTTAWA – Canada Post is reporting a loss before tax of $270 million for 2018. Three main non-recurring items factor into the result: the $280 million cost of resolving pay equity and the estimated $135 million net impact of the labour disruption in the fall, partially offset by a $48 million gain after an actuarial update to workers compensation liabilities. Had it not been for these non-recurring factors, Canada Post would have recorded a profit in 2018. The segment’s $270 million loss is a decline of $346 million compared to 2017. Continue reading →
NIAGARA FALLS, N.Y. (WIVB) – A rotating strike by postal workers in Canada could deter people there from doing their holiday shopping online. That could drive more Canadians to cross the border and shop in American stores. Continue reading →
Your negotiating committee has now had an opportunity to review and analyze the new RSMC global offer that we received from Canada Post on November 14, 2018 in the afternoon. Canada Post says this latest offer will expire at 11:59 pm on Saturday, November 17, 2018. Continue reading →
Your negotiating committee has now had an opportunity to review and analyze the latest global offer that we received from Canada Post on November 14, 2018 in the afternoon. Canada Post says this latest offer will expire at 11:59 pm on Saturday, November 17, 2018. Continue reading →
OTTAWA – Canada Post has tabled a significant offer with the Canadian Union of Postal Workers (CUPW) to bring resolution to negotiations as union strikes have created an urgent situation that could significantly impact Canadians and the Canadian retail economy this holiday season. Continue reading →
Ottawa – Effective November 1st at 12:01 am, the Canadian Union of Postal Workers is calling a national overtime ban for both of its major bargaining units at Canada Post. Postal workers, no matter what their job at Canada Post, will not work more than an eight-hour day and not more than a 40-hour week. Continue reading →
Ottawa – Members of the Canadian Union of Postal Workers (CUPW) from the Niagara Falls local in Ontario, walked off the job at 10 am ET on Friday, October 26th, joining the Fundy local (New Brunswick) and the Sudbury local (Ontario) on the picket lines. Continue reading →