Video: USPS provides answers for service slump in Lake Charles, Louisiana

LAKE CHARLES, LA (KPLC) -Residents have complained about the unreliable postal service in Moss Bluff and Lake Charles for months.

While most of the problems have been resolved, residents said they still don’t know what happened and what’s being done to fix the issues.

The US Postal Service Corporate Communications Department in Dallas, Texas, finally responded to KPLC’s request for answers by sending an email – dated December 9, 2015, from Communications Specialist McKinney Boyd. It started with an apology and promised change.

KPLC 7 News, Lake Charles, Louisiana

Source: SPECIAL REPORT ON NIGHTCAST: USPS provides answers for slump in – KPLC 7 News, Lake Charles, Louisiana