Regulator to criticise Royal Mail efficiency

From The Independent:

The communications regulator is expected to slam inefficiencies at the Royal Mail in its annual update on the postal sector next month, The Independent understands.

It is thought that Ofcom will echo criticisms made by Whistl (formerly TNT Post) that Royal Mail “lags behind” other European Union postal services in a number of areas, including cost reduction and work flexibility.

In a submission to the Commons Business Select Committee, which is holding an inquiry into the threat of competition to the universal service, Whistl has argued that Royal Mail’s own figures suggested that “productivity is not a sufficiently high enough management priority”.

Should Ofcom agree, this will undermine Royal Mail’s push to enforce new regulation on Whistl and other potential rivals in delivering mail directly to homes and small businesses.

via Exclusive: Ofcom to criticise Royal Mail efficiency – Business News – Business – The Independent.