Canada Post reports a profit before tax in 2016 of $55 million after solid growth in parcels

OTTAWA – Canada Post’s commitment to help Canadian businesses grow through e-commerce led to strong growth in the Parcels line of business in 2016. By partnering with retailers to deliver innovative and convenient delivery, shipping and returns experiences to Canadians, the Canada Post segment solidified its position as Canada’s No. 1 parcel company. The Canada Post segment’s profit before tax of $55 million compares to a profit before tax of $63 million in 2015. Continue reading

Canada Post and Hamilton square off in landmark mail delivery case

It’ll be a historic day in Hamilton courts on Tuesday as Canada Post faces off against the city over where it can put super mailboxes.

Canada Post is installing community mailboxes across Hamilton Mountain as part of a nationwide plan to phase out urban door-to-door mail delivery.

But the city wants a say in how they do it and has gone to court to assert those rights. Canada Post rejects this notion, saying federal legislation gives it a mandate to deliver the mail, and that trumps municipal powers.

The fight is being watched by many other municipalities across the country, all of which are facing similar plans from the postal service to install super mailboxes.

Canada Post is already facing a lawsuit from a union representing postal workers that wants the Federal Court to declare the cancellation of home delivery unconstitutional. And a group of Montreal-area mayors last week said they were considering joining the action, accusing Canada Post of ignoring their concerns.

In the face of declining traditional mail volumes, Canada Post announced a plan in December 2013 to end door-to-door delivery and gave itself five years to implement the move to community mailboxes.

Read more: Canada Post and Hamilton square off in landmark mail delivery case – Latest Hamilton news – CBC Hamilton

Canada Post refuses to disclose info about delivery complaints

From the Toronto Star:

Canada Post is refusing to disclose any information related to complaints about mail delivery last year or the end of door-to-door home delivery.

The Star filed two separate requests under the federal Access to Information Act and despite months of wrangling over the wording of the requests Canada Post flatly rejected the requests and is keeping all records secret.

The Star asked for aggregate data and a summary of the types of complaints related to both mail delivery in 2014 and the switch to community mailboxes.

In response to the Star’s requests, the Crown corporation, which only became subject to Access to the Information Act in 2007, said it is keeping the information secret because disclosure of the information “could reasonably be expected to prejudice the competitive position of a government institution or to interfere with contractual or other negotiations of a government institution.”

As well, it said the information being sought “contains trade secrets, or of financial, commercial, scientific or technical information” that belongs to and has consistently been treated as confidential by Canada Post.

This position is in contrast to that taken by other public institutions, including the Toronto Transit Commission and the Toronto Public Library, which regularly disclose complaints when asked.

Michel Drapeau, a law professor at the University of Ottawa who specializes in access to information laws, noted Canada Post has a monopoly on mail delivery in Canada, so it can hardly argue its economic interests could be prejudiced if complaint information is revealed.

“Canada Post is, to my mind, beyond the pale,” Drapeau said. “They really don’t care. It’s as if they consider themselves above and beyond.”

Source: Canada Post refuses to disclose info about delivery complaints | Toronto Star