Now, India Post to sell biscuits, photo frames and mugs

CHENNAI: After introducing auxiliary mail services in an attempt to salvage its sinking fortunes, India Post will now sell biscuits, photo frames and mugs. After opening in Bengaluru and Mysore, Chennai’s first Post Shoppe will come up at the head post office on Anna Salai next month.

Postmaster general Merwin Alexander said the store would also sell pens, markers, gum, books and souvenirs with the India Post logo.

It will be located next to the multiple counters for postal and banking operations, so that customers can pick up stationery, and more.

Read more: Now, India Post to sell biscuits, photo frames and mugs – The Times of India.

India Post Office Starts Core Banking Services

HYDERABAD: People holding accounts with a post office can now operate their accounts from any other post office and also online.  The department of posts, AP Circle, launched Core Banking Services (CBS) on Thursday, offering online banking, mobile banking and SMS alerts. ATMs will be opened in another six months.

The services can be availed at 82 of the 95 Head Post Offices located in the sibling states of Andhra Pradesh and Telangana, and the remaining 13 also will be shifted to the CBS platform by the first week of February.

Inaugurating the Core Banking Services, BV Sudhakar, chief postmaster-general, AP Circle, said that they would be enabling the CBS through 2,438 Sub Post Offices by June this year. ATMs will be opened in another six months.

He said post offices would also offer cashless service. People can use debit cards of any bank to draw cash up to Rs 1,000 at 63 post offices. Areas where there are no banks or ATMs will be given priority to launch the service.

via Postal Department Starts Core Banking Services – The New Indian Express.

Snail mail costs India Post Rs 4,000 in consumer court

The next time your mail arrives late, don’t fume, just do what Mumbaikar Prakash Sheth did.

Based on his complaint, a consumer forum recently pulled up the postal department for failing to deliver his parcel on time and directed it to pay Sheth Rs 4,000 as compensation.

The South Mumbai district consumer disputes redressal forum directed the postal department to not only refund the cost of postal charge (Rs 267), it has also ordered it to pay Sheth Rs 3,000 for mental agony caused and another Rs 1,000 for litigation costs.

According to his complaint, Sheth sent three articles by speed post to three different locations in New Delhi on August 24, 2010. As per its norms, the postal department would deliver any consignment within two days, and would refund the client if it failed to do so. “I approached the postal department to send my parcel to New Delhi. They failed to deliver it on time and even delayed it by a day,” Sheth told dna.

Read more: Snail mail costs postal department Rs 4,000 in consumer court | Latest News & Updates at Daily News & Analysis.

E-Tailers Growth Ensnared in India’s Logistics Jungle

MUMBAI — Online retailers jostling for a chunk of India’s $13 billion e-commerce trade are so desperate to avoid snarled roads and inefficient railways that they fly their packages in the passenger cabin of costly commercial flights. The cargo, however, often gets bumped off.

India’s largest domestic e-tailer Flipkart as well as bigger global rivals like Amazon and eBay Inc are widening their supplier networks or racing to build multi-million dollar logistics networks to circumvent crumbling infrastructure, keen to attract customers by shrinking delivery times to same-day or even as short as nine hours.

In the meantime, they remain at the mercy of commercial airlines, which frequently remove their parcels to make room for passengers, highlighting one of the challenges to expanding in an e-commerce market that consultants say is growing at a compound rate of 34 percent a year, and which saw online retail sales of $1.6 billion last year.

“It is unfortunate, but offloading does happen and we have to make sure our delivery promises take that into consideration,” Rahul Chari, vice-president, supply chain technologies at Flipkart, told Reuters.

via E-Tailers Growth Ensnared in India’s Logistics Jungle – NYTimes.com.

FedEx completes integration of Indian acquisitions

FedEx has said it has now fully integrated two businesses it acquired in India to strengthen its domestic delivery and logistics services in the subcontinent.

The company acquired the logistics, distribution and express businesses of AFL Pvt Ltd (AFL) and affiliate business Unifreight India Pvt. Ltd (UFL) back in February 2011.

The acquisition included AFL WiZ Express, which offered domestic express services through more than 150 Express Service Centres in 144 cities, with more than 1,000 couriers across India.

Read more: FedEx completes integration of Indian acquisitions « Post & Parcel.