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Complaints Growing Over Undelivered Mail in Chicago

CBS — Regular mail delivery is taken for granted by most people, but now there’s been a growing chorus of complaints from residential neighborhoods across the city to businesses in the Loop.

The CBS 2 investigators learned some of the mail mess has been caused by a huge turnover in staff, from managers to mail carriers, inadequate training and a customer service operation that seems to be unresponsive to complaints.

“The way they distribute the mail is…really embarrassing,” said Richard Holtzman, the owner of a condo management company that depends on its mail to pay the customer’s bills.

Read more: 2 Investigators: Complaints Growing Over Undelivered Mail « CBS Chicago.


Video: Detroit postal worker faces workers comp fraud charges

DETROIT – A former U.S. Postal Worker in Detroit is expected to face charges of double-dipping, after federal agents found her illegally working at a new job.

Caprice Hughes worked for the postal service for six years. During that time she filed a number of worker’s compensation claims and was granted a leave from her job last year, when a right arm injury left her unable to lift anything heavier than five pounds.

She was paid nearly $30,000 a year in disability checks, with a requirement not to work at other jobs, as well as filing and signing legal paperwork in the process.

But federal agents found her working at a hair and nail salon in Oak Park.

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Read more: Former Detroit postal worker faces double-dipping charges | News – Home.


Atlanta postman robbed at gunpoint while delivering mail


Atlanta Police Department’s crime scene unit showed up at the post office on Sunset Avenue after someone robbed a mailman at gunpoint Monday.

Yuland Burns is a spokeswoman for the U.S. Postal Service.

"Of course he’s shaken up, as anyone would be, but he was not physically injured," said Burns.

It happened at about 1 p.m. Burns said the carrier was delivering mail on his route along Joseph E. Boone Boulevard.

"They did not take any mail, so the mail will be delivered and it is safe and secure. They only robbed him of personal property," said Burns.

CBS46 News

Burns said the thief took the man’s cell phone and a small amount of cash.

Read more: Postman robbed at gunpoint while delivering mail – CBS46 News.


Video: Letters from USPS cause confusion on Guam

Guam – The nightmare continues as residents are confused by the letters sent out by the United States Postal Service.

It is a postal nightmare that started when residents began reporting that they were not receiving their mail following the implementation of high speed computer technology that sorts mail automatically and rejects those addresses not inputted in the USPA data base. Technology that was supposed to speed through mail has instead created confusion. As we reported in order to receive your mail USPS recommends you use the addresses provided to you. News: On Air. Online. On Demand.

Residents around the island are receiving letters such as this from the United States Postal Service notifying them of their correct addresses. These letters are also clustering and eliminating entire villages enraging individuals such as Sinajana Mayor Robert Hoffman whose village has apparently been clustered under Hagatna.

Mayor Hoffman says he has been receiving calls from angry and irate resident questioning why their addresses now read Hagatna instead of Sinajana.

Read more: Letters from USPS cause confusion – News: On Air. Online. On Demand..


Video: Postal worker injured in South Florida crash

CAPE CORAL, Fla – A Southwest Florida postal worker was injured Monday when his vehicle was hit by a truck.

The man was unconsious when emergency crews arrived and was takent to the hospital.

The driver of the truck was not seriously hurt.

Read more: Postal worker injured in crash – WFTX-TV Fort Myers/Naples, FL.