Direct Marketing - postalnews blog

Direct Marketing

Quad/Graphics and USPS Redefine the Digital Mail Experience

SAN FRANCISCO, March 19, 2013 /PRNewswire-USNewswire/ — Quad/Graphics, a leading global printer and media channel integrator, was recognized by the U.S. Postal Service this week for excellence in driving technology innovation and supporting growth for the mailing industry. Postmaster General and Chief Executive Officer, Patrick R. Donahoe presented the inaugural Partnership for Growth award to Quad/Graphics at the annual National Postal Forum. Read the rest of this entry »

USPS opens registration for direct mail promotions

From USPS News Link:

Doing business with USPS has become an even better deal thanks to new promotions targeting direct mailers.

With the Direct Mail Mobile Coupon/Click-to-Call promotion, business customers receive an upfront 2 percent postage discount when they integrate mobile coupons or click-to-call technologies into their direct mail campaigns.

“Direct mail coupons that can be redeemed on a mobile device are a great way to get consumers to interact with brands and drive business results,” said New Products and Innovation VP Gary Reblin. “It’s the perfect combination for customer acquisition and retention.”

Click-to-call is a Web-based communication tool that allows consumers to make a phone call by clicking a button, opening images or text on websites, or enabling use of other Internet-connected icons such as 2-D barcodes.

Registration now is open for the Direct Mail Mobile Coupon/Click-to-Call promotion, which runs March 1-April 30, 2013.

A second promotion, Earned Value Reply Mail, provides First-Class Mail business customers with a 2-cent credit for returned reply pieces that can be used to pay for postage on future mailings.

Registration also is now open for this promotion, which runs April 1-June 30, 2013.

More information on both promotions is available on usps.com.

MediaPost Publications Brands Tweak Ad Campaigns As USPS Ceases Saturday Delivery

Marketers expect quirky idiosyncrasies in multichannel brand campaigns to produce the most disruption to strategies as a result of the U.S. Postal Service stopping Saturday mail delivery starting in August.

"The real issue is whether not having a Saturday delivery matters to consumers," said Robert Passikoff, founder of Brand Keys, a research consultancy specializing in predictive consumer behavior and engagement metrics. "There’s already an issue of whether the motto of neither snow nor rain or gloom of night has a real impact on direct mail outreach."

Read more: MediaPost Publications Brands Tweak Ad Campaigns As U.S. Post Office Ceases Saturday Delivery 02/08/2013.

Valassis: Report Indicates Marketers Continue Steady use of Coupons

LIVONIA, Mich., Jan. 24, 2013 /PRNewswire/ – Valassis (NYSE: VCI), a leader in intelligent media delivery,released today the annual topline report of U.S. coupon trends prepared by its subsidiary, NCH Marketing Services Inc., providing retailers and marketers with redemption response insights for manufacturer coupons that are offered to consumers. The findings include that consumer packaged goods (CPG) manufacturers issued a steady flow of coupons in 2012, distributing 305 billion coupons to consumers, the same quantity as the year prior, although the marketing objectives were substantially different for those coupons.

Read the rest of this entry »

Direct Mail Success Tips From the U.S. Postal Service

Augmented reality is the next big thing for direct mail.

WASHINGTON, Aug. 20, 2012 /PRNewswire-USNewswire/ — Direct mail spending rose to $21 billion in 2011. Up 2.9 percent from 2010, according to the Magna Advertising Group, direct mail is one of the largest advertising channels for U.S. businesses. Read the rest of this entry »

USPS wants to test “guaranteed” direct mail

The USPS last week filed a request with the Postal Regulatory Commission for approval to test a guaranteed direct mail product, the “Mail Works Guarantee.” The program would offer companies that don’t already use direct mail a money back guarantee if their test marketing campaigns don’t produce results:

The United States Postal Service hereby gives notice that it intends to conduct a test of an experimental market-dominant product. The experimental product is the “Mail Works Guarantee.” The top advertisers in America represent $90 Billion in total expenditures for media advertising. The USPS share is currently 3.1% or about $3 Billion annually which represents a huge revenue potential for the Postal Service. Thus, this new product will be offered to a group of companies who spend a minimum of $250 Million annually on advertising as identified by Advertising Age magazine and for whom mail is not currently a large part of their advertising mix (postage is less than 0.36 percent of the company’s total spending on advertising). These companies will be offered a postage-back guarantee to test advertisements for their products through First-Class Mail and Standard Mail. The market test will begin on or shortly after May 16, 2011.

During the Mail Works Guarantee market test, 16 initial companies will be offered a postage-back guarantee to test the effectiveness of advertisements for their products using First-Class Mail and Standard Mail.

For each selected mailer, a set of unique metrics will be developed jointly with the Postal Service against which to evaluate the performance of a test Direct Mail campaign. For example, a retail company’s Direct Mail offer could be designed to increase store traffic, an e-commerce company’s offer could be designed to drive Web traffic, or a product goods company’s offer could be designed to promote increasing sales of a specific product. The threshold for determining success will be an agreed-upon percentage of increase in the uniquely established metric. Each participating mailer will be expected to mail a minimum of 500,000 pieces up to a maximum of 1 million pieces of First-Class Mail or Standard Mail. The Postal Service will provide assistance in developing the Direct Mail campaigns during the market test, as well as in the benchmarking and measuring the test metric.

If the Direct Mail campaign fails to meet the established metrics, as verified by a Postal Service representative, the Postal Service would only refund the postage paid during the market test, up to a total of $250,000, issued as a credit to the company’s Centralized Account Payment System account. Production and printing costs for the Direct Mail campaign would not be refundable.

Depending on the results of the test, the Postal Service may file a request with the Commission for approval to offer the Mail Works Guarantee to additional companies under the market test.

RR Donnelley buys 8touches, provider of online marketing tools

CHICAGO, Jan. 4, 2011 (GLOBE NEWSWIRE) — R. R. Donnelley & Sons Company (Nasdaq:RRD) announced today that it has acquired 8touches, an online provider of easy-to-use tools that allow real estate sales associates, brokers, Multiple Listing Service (MLS) associations and other marketers to create customized communications materials such as direct mail, flyers and brochures.

8touches’ branded online resources provide access to more than 1,000 customized templates into which profiles, MLS data and pictures for selected listings can auto-populate. The comprehensive toolset also offers sophisticated mapping features, the ability to obtain surrounding address information and access to demographics that enhance targeted direct mailings.

“This acquisition expands our portfolio of proprietary Internet-based solutions,” stated Thomas J. Quinlan III, RR Donnelley’s Chief Executive Officer. “8touches brings to RR Donnelley a proven solution that will benefit from our larger scale in software development and distribution. It will also accelerate our ability to create targeted applications for additional industries and vertical segments.”

8touches’ templates are available for residential, farm and ranch, commercial and new construction real estate marketing programs.

“Integrating 8touches’ front end Internet services with our exceptional digital printing and fulfillment platform will enable us to offer even more efficient and responsive service. For customers, our national and international platform reduces cycle times to enable marketers to gain first-mover advantages,” added Quinlan.

More information about 8touches products and services is available at 8touches.com.