Canada Post Corp. Chief Executive Officer Deepak Chopra is betting services such as delivering packages to online shoppers will help make up for a decline in its traditional mail business.
Chopra, who took over the money-losing Ottawa-based postal agency about three years ago, is testing services such as “Delivered Tonight” to capitalize on the surge in Internet-based retailing. He says he wants to return the government-owned agency to financial stability within five years.
“We’re moving from the letterbox to a cart,” Chopra said in a May 1 interview at Bloomberg’s Toronto office, referring to the way online shoppers keep purchases before having them shipped. “What’s happening now is a bit of a race to reposition our business from letters to parcels.”