LAVEEN, AZ (CBS5) –
A Laveen man says the post office damaged his shipment and won’t honor his insurance claim. The reason comes down to how the item was packed.
It seems reasonable to think that if a USPS employee is going to sell you insurance on your item, they would also tell you if you packed it properly, but that is not the case. And in the end, it is up to you to prove you packed correctly if you want your damage claim to be approved.