There has been a lot of outrage, resistance, and debate as Canada Post rolls out its new Five-point Action Plan, which was announced in December 2013. One of the most controversial and talked about points in the plan is the discontinuation of door-to-door mail delivery. The company claims to be taking these precautionary steps to deal with a $20 million drop in the first three quarters of 2013, and insists that they are “aligning postal services with the choices of Canadians.”
But the public’s reaction hasn’t been pretty – even though CEO Deepak Chopra claims Canadians were consulted about the changes before the hammer came down, and that if they read the news they wouldn’t be so surprised. Still, most of the nation seemed to reel in shock. Is nothing sacred? This would be a first (has any other country in the developed world taken away door-to-door mail delivery?), and people seemed genuinely upset, concerned, and/or nostalgic about physical letters and what the postal service means.