USPS testing mobile POS technologyTuesday, December 31st, 2013
From USPS News Link:
USPS is testing a new mobile point-of-sale (POS) technology designed to reduce wait-time-in-line for most routine retail transactions.
The new technology — Mobile Point of Sale, or mPOS — uses a modified iPod hand-held device and printers. With mPOS, lobby assistants can scan and accept prepaid packages, scan package pickups as delivered, or sell stamps, ReadyPost and other retail products. Retail associates also can use mPOS to sell Priority Mail flat-rate postage.
During the holiday season, the 50 facilities testing mPOS processed more than 102,000 transactions using the technology. A retail associate can accept payments with mPOS by swiping credit cards and non-PIN debit cards. A customer can choose to accept a hard-copy receipt or have one emailed to a personal email address.
The mPOS system consists of three pieces of equipment — the iPod hand-held device, a portable receipt printer and a postage printer. With mPOS, lobby assistants can greet and assist many customers with simple transactions, allowing them to “swipe and go.”
Retail Channel Operations VP Kelly Sigmon says mPOS is the latest example of how USPS is taking advantage of technology to improve the customer experience. “We’re now in the process of updating many of our retail technology platforms,” she says. “New technology will make it easier for retail associates to better assist our customers.”