PMG thanks employees for “banner” holiday season

From USPOS News Link:

Preliminary figures from the just-concluded holiday shipping season indicate USPS — and its customers — enjoyed a banner holiday season.

During the period Dec. 1-25, USPS processed 19 percent more packages than during the same period in 2012. Almost every day during that period, the Postal Service processed higher numbers of parcels than on the corresponding day during last year’s holiday shipping season.

“I want to especially thank our employees across the country,” said PMG Pat Donahoe. “They made this holiday season a special time to remember for our customers. Major customers told me they were pleased with the levels of high service they received from our employees. The dedication and resolve of our employees is commendable and helps to justify the trust our customers have in our ability to deliver.”

Several news organizations posted stories about USPS employees who braved harsh winter conditions and worked through the weekend of Dec. 21-22 and on Christmas Day to deliver heavier-than-ever volumes of packages. St. Petersburg, FL Letter Carrier Michael FitzGerald told ABC News, “A lot more stuff, a lot more, almost everything is [Priority Mail] now.”

FitzGerald was heartened by his customers’ reaction for his work delivering mail and parcels the Sunday before Dec. 25 and on Christmas Day. “It’s always gratifying,” he said. “It’s nice to see how happy our customers looked.”

With Christmas Day comes the advent of the holiday returns season. Returns feature flat rates using Priority Mail flat rate boxes, free package pickup, online label printing, tracking, and more.

Business customers can use Priority Mail Returns Service, First-Class Package Return Service, or Ground Return Service to help their customers make returns easier. The website has more information.

“We want to finish the season by successfully processing the returns we receive,” said Donahoe. “I’m confident we’ll give our customers the same high levels of service we delivered earlier this month.”

Read more: USPS News Link Story – ‘A special time to remember’.

  • DaPhantomMailman

    We are the best in the buisness! Not a doubt, thank you and Happy Holidays to
    all USPS personel! Keep proving them wrong! You are the best.

  • Lumberjill

    When my Priority Mail Pkg was routed from PHX to CT via San Juan, I was told by spvr Robert at Cactus PHX station, that there is no guarantee on delivery. So if you give your mail to UPSP there is no guarantee when or if it will be delivered!!!!

    • Ben Franklin

      I’m not sure what “UPSP” is, but I do know that UPS DID offer a “delivery by Christmas” guarantee.

      And we all know how much that was worth!!

    • John Griffing

      That is correct – the only guarantee [money back if not delivered by the promised date/time] that USPS has is for Express Mail [now Priority Express]. Everything else is an estimate/guideline. Who is UPSP?

  • John Griffing

    If you really want to say “Thank you”, end the withholding, fill vacant routes, convert us long-overdue CCA’s where vacancies exist, and give us our $6/hr back that was taken from us in April.

    • Nemso

      I so agree, and, hey, while you’re at it, take the whip off my 60 year old back to deliver those UPS and FedEx parcels for practically nothing!

  • suzannamontana

    Dear PMG Donahoe –

    If you really want to thank the employees and see the USPS succeed, please resign immediately. Your blatant, ongoing dismantling of the USPS demonstrates you don’t give two hoots about it. In fact, your actions demonstrate you are in league with those who seek to privatize the USPS and, by so doing, destroy it. Your words are just so much more rhetoric we have become accustomed to and have no true meaning. Again, in order to benefit the USPS and all of us who work so diligently to help it succeed, PLEASE RESIGN IMMEDIATELY.