Video: PMG’s State of the Postal Service report
In his latest State of the Business video, PMG Pat Donahoe describes the progress USPS has made mid-way through 2013, along with some of its plans for the rest of the year.
Donahoe says the Postal Service made notable improvements in delivery times thanks to employee efforts to raise service performance. “Our service continues to remain at all-time highs with the on-time delivery of all the mail — First-Class Mail, periodicals and standard packages,” he says.
Revenue also increased by $400 million, due to increased package business and Standard Mail. The PMG says the new seven-year delivery contract USPS recently signed with FedEx offers substantial savings over the previous agreement.
Looking ahead to the second half of 2013, Donahoe describes upcoming changes to Priority and Express Mail. Both services will go under the name Priority Mail. To help customers determine exactly when they can have their packages delivered, USPS will offer Priority Mail 1-Day, 2-Day and 3-Day services along with Priority Mail Express.
Along with guaranteed delivery times, customers will benefit from the Postal Service’s progress in scanning. Donahoe notes that USPS has produced 2.5 billion more scans this year than last.
“This is going to give us tremendous coverage and the real-time scans our customers want,” he says. “That means a lot more package business and a lot more revenue.”
The PMG closes the video by thanking employees for their continued hard work. “You’re doing a great job,” he says.