Video: A letter carrier who cares

A great story about a great letter carrier:

GRANADA HILLS, LOS ANGELES KABC — Kevin Wonten wanted to pay it forward to his long-time friend Frank Betancourt. Both men are veteran letter carriers with the United State Postal Service.

Betancourt was raised in Boyle Heights with the help of welfare. He’s gone on to put three kids through college: Cecilia at UCLA, Ruben at Harvey Mudd, and now Sarah at Cal State Northridge.

But his 25-year-old daughter Rachel has a debilitating form of cerebral palsy.

Yet Betancourt somehow still finds time to go way above and beyond for those on his route. When Joyce Neil’s sink broke, Betancourt replaced it. He’s helped turn her water on, replaced her hot water heater and even built a wall in her backyard, all on his own time.

Read more: ABC7 Pay It Forward: Caring mailman gets $500 from co-worker |

  • Ladychief

    This is what you call a real Mailman. Taking care of customers. Our PMG does not see what carriers do everyday. He wants to cut our service. I am a letter carrier and there are two reasons I go to work everyday, one paycheck, TWO and most important is to take care of my customers. Thank you Kevin and Frank.