NALC: Q&A on City Carrier Assistants (CCAs)

NALC-LOGOFrom the National Association of Letter Carriers:

Questions and Answers—City Carrier Assistants (CCAs)
This jointly-developed question-and-answer document (
M-01802) provides the mutual understanding of the national parties on issues related to city carrier assistants (CCAs)—the new classification of letter carrier created by the January 10, 2013, interest arbitration award that set the terms of the 2011-2016 National Agreement. The parties are still in discussions on several other issues concerning CCAs. This document will be updated when agreement is reached on other issues concerning CCAs.

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  • Only me

    I am wondering if they can bid on routes, te’s were not allowed to.

    • D. Ternowski

      That would be great but it might go against what management wants in a CCA which is the ability to move them from office to office each day of the week depending on which office has open routes.

      • PTF-Mich

        Removing the PTF position and merging some of it’s characteristics with some of the TE concepts seems counter productive. I understand that there are some ups and downs to the CCA position, but the main hurt comes with the substantial hourly pay cut. The idea that they will be made regular when an unbid route is available is great, etc., but that huge drop in pay in the meantime is just insane. Ah well, I’m a PTF and got all excited when the arbitration ruling was released…now I’m kinda just waiting to see what happens when August comes around. In the meantime, the phone calls to our elected officials must still be made, and awareness be spread at the rallies.

        • lily

          do they count former years, if CCA transfer to regular city carrier?

          • Carrier Rep

            For retirement purposes, yes you are credited for those years, for seniority purposes,no,your seniority begins when you become a career employee.

      • Roma Montiel

        What does the CCA Form 50 say? That is the office he is assigned to & should not be lent out to other offices. That should be grieved if that is happening

    • Letter carrier

      Yes they can that is the opting secti

      • JY

        Actually, they can’t bid on routes, but they can hold down a route. Career employees always gets first crack at any vacancies if they’re not already in a position.

        • Roma Montiel

          Yes they can opt on route,s just not bid on an route up for bid, I think Only me meant opt

  • Brett

    what about annual leave, do they bid for bid annual and incidental leave or do they not count toward our percentages? As TE’s they were not counted toward our percentages.

  • befuddled one

    …based on the MOU “previous test” scores are valid for 6 years!!! How is that the UNION is not assisting TE’s which has been let go for not retaking the test!. Can someone shed some light on this issue?

    • Roma Montiel

      TE’s had an option of taking the test again or going with their test scores on file. Sounds more like the TE didn’t pass the moral test all applicants had to pass. To get around that they simply had to create a new profile using another email account. My TE’s had problems but if they don’t let anyone know what is going on the Union cannot help. Oh BTW the Postal Service re-opened the application process as they did not get enough applicants.

  • Alex

    I would like to know how the transition from CCA to regular will occur? Will there be a list likewise the one when a PTF moves to regular, where as the seniority date would be a factor of importance.

  • Bobby

    The Union completely and utterly got their but kicked and ran during this contract negotiations. How can they sleep at night taking away so much money from the TE’s. What a joke the NALC is. They take a substantial amount of money from what I consider the hardest working and most efficient employees. On top of that they give themselves a raise. Fred Relondo you should step down and resign and let someone that is not a coward do a better job!

    • Roma Montiel

      This contract was ruled by an arbitrator. That means all decisions & all rulings were by the arbitrator. Both sides presented their position. USPS brought in an outside law firm (& did not use their own lawyers) that specializes in contract negotiations. The arbitrator found the Postal Service arguments, that the company was fiscally drowning & suffering financially, to be more persuasive

      • Hannah

        Well that’s not true! The Postal Service is NOT fiscally drowning. In fact it’s made a huge profit it’s last 5 qtrs. What it is suffering from is the Prefunding! Remove the prefunding and you have a mega profitable company!

        • N2u2Doll

          I didn’t say the Postal Service was drowning, but that the Arbitrator found the Postal Service arguments to be more persuasive.And the decision was handed down on January 10, 2013. The last 5 quarters have no basis in Arbitrator’s Das decision

    • Mailgrl

      The other unions settled and the NALC got the shaft because of that. The arbitrator used their negotiated contracts to resolve differences.

      • Mr.Zip

        Only the APWU settled on a very bad negotiated CBA dictated by management. Had the NALC and NPMHU been first up in contract negotiations,they would have said no to management and all craft but the APWU crafts would have had basically the same contract as before through interest arbitration.

    • Hannah

      Go back and read the previous contract! TE’s were going to be terminated when it ended. TERMINATED. The Postal Service wanted to go to OUTSIDE contractors like Staples to fill the gap. TE’s had NO jobs NONE at that point The UNION argued that they needed more PTF’s. MORE! The Arbitrator split the difference and CCA’s were created. TE’s didn’t get shafted by the union…..those that went on to CCA’s still had jobs! Helps to know ALL your facts not just the ones that suit you!

      • Carrier Rep

        You are wrong! the previous contract provisions still apply after the contract expires and the union and management go through the arbitration process,so they wouldn’t have fired TE’s,if they did,they would be looking at a disaster and the mail would pile up in the stations. .

    • Carrier Rep

      Rolando is not responsible for the creation of the CCA category and the lower pay than TE’s in the last contract and the percentage increase given to management,that was arbitrator Das decision to create the CCA category and lower the pay.Blame goes to the APWU,whose president,Guffey was in bed with Donahoe and sold them down the river with their PSE’s,whose pay is the same as CCA’s.Had they gone to arbtration and not settled for a management dictated CBA,this wouldn’t have happened.

  • Grif5516

    What about Regular Carrier Transfers? Can a carrier transfer to a station if there is a carrier leaving or does the CCA get that position?

    • redbonesrock

      Regular carriers, or craft transfers will get first bids on all vacancies. Any vacancies that are not filled will then be filled with CCA promotions to career carrier by order of seniority. Carriers can transfer to a station that has an opening if they wish and will have reversal rights if they choose to go back to their original station/position. Other crafts may also opt to transfer to a station that has a career carrier position open. The initial postings are supposed to be open for 30 days from the date of the signing of the agreement. Once that is done, promotions will begin to fill any remaining vacancies. Any CCAs left after that will stay as CCAs until there is another vacancy. This should be done by Thanksgiving, but could be stretched out by the offices until Christmas or so according to our Union steward.

      • uspssssucks

        This isn’t exactly correct, craft transfers, as I am, got shafted to the back of the pile and they let the CCA’s all bid on whatever route they wanted 1st because my supervisor didn’t turn in the employee evaluation paperwork in a “timely manner” took him 10 days, even though I have 7 years as a TE, and 10 as a regular, served 4 probationary periods and failed the 2nd as a carrier before finally making it I am now below CCA’s who may have only worked 1 year for the service and they will get to keep their job over me when they go to 5 day delivery.

      • mailgrl

        Unless your office is under with holding……

  • redbonesrock

    Based on the new regular pay scale for city carriers, it appears that newly hired CCA’s that are promoted to regular carrier to fill a vacancy will be getting only 16 something per hour. Also it will take 6 steps or more than five years to get back to the previous starting rate for regular carrier pay of $21. Is this correct or am I missing something here? If this is true, the post office still has the upper hand with newly promoted CCAs who are making way less than the old TE position, but working just as hard!!!

    • tampooner

      Newly Hired CCAs start off at 16.71 an hour as of 9/15/2014. I just made regular and that’s what Ill be making. Google: NALC payscale and you will see for yourself. Youll also get a pay raise every 46 weeks until you top out at 27 and some change.

  • Moonsun

    I’ve been a CCA since March and have not received my clothing allowance. I’ve asked my supervisor twice about this and have not received a response. Anyone else have this issue?

    • I got u!

      File a grievance with your local branch .You should received your uniform allowances after your 90 days

  • Donovan Pierre

    Im a CCA and I have been delivering on a vacant route for 3 months. I’ve past my 90 day probation how do I opt or hold down the route so I can get more hours?

    • JY

      Write a note to management that you wish to hold down the vacancy for as long as it’s open. Sign it, keep a copy and give the shop steward a copy.

  • CCA11

    I’ve been a CCA for 5 months now. I live in a small town where there are 4 carriers and 4 routes. (We all spilt one route, 3 work a day) 2 regulars and 2 CCAs, the other CCA is quiting (he started 6 months before me). I pretty much have my “own” route, but its a vacant route. The other CCA does every route when that carrier is off. Well I’m wondering what are my chances of becoming a regular? How do I take the next step to become a regular and bid on the route I have now since it’s vacant.

    • JY

      As a CCA, you’re unable to bid on routes. There’s rules involving vacancy postings. Your shop steward can help with that.

  • ron

    as a CCA can I be forced to assist another P.O. 30 miles away

    • me

      Yes. Be sure to request compensation for mileage if you are driving your personal vehicle.

      • JY

        The mileage applies from your home station to the station 30 miles away.

  • speedy

    can a ptf override a cca that was a te first over a vacant route career position even if the ptf don’t work at that station.

    • ME

      Yes. A PTF who is detailed to another facility has opting rights. The PTF, as a career employee, would be awarded the opt over any CCA.

  • Enjoli

    If I am a CCA what type of compensation can I collect if I am out of work due to an illness, I had a Staph infection in my achilles tendon and now I am out of work for 6-8 weeks?

    • Me

      If you have a non-job related illness or injury you may choose to use any earned annual leave or take leave without pay. Apply for FMLA if you have the 1250 workhours.

  • cca0531

    Can a supervisor not award a cca the following week holddown if the schedule already been made? I’m asking because I was on a holdown but the regular came back to work today. (out on injury so he walked in without any warning) Due to him being out on injury and since I didn’t know when he might come back I would request a hold down every week so I can move on to another assignment..He walked in this morning so I was wondering do I get that holddown since I have the most seniority or do the supervisor give it to another cca because they had already made the schedule out? (This holdown started today with the regular carrier out on vacation)

    • ME

      That’s a tough one but I’d say you get the opt. If I understand the scenario, you were on a holddown already but because you thought it may end, you expressed an interest in an alternate assignment. Then the regular showed up on the day the opts were set to begin. Presuming the junior never began the opt , I think the supervisor should have placed you on that assingment. In other words, working the assingment starts the opt: not the supervisor doing the schedule.

      • JY

        In this case, no. If the regular shows up, the regular does his assignment (Article 41). In this case, the regular is being bumped off his assignment which is definitely grieve-able. Bumping as a rule isn’t allowed, but there are specific exemptions.

  • Diana Meaney

    I’m a CCA and I’m transferring to another state. Since I’m not a career employee does my current Postmaster have the right to hold me?

    • Me

      The better question is whether you have any entitlements to transfer; similiar to a career employee. The answer is that CCAs do not have that right. If a transfer was approved, your PM probably had no part in that process. Contact your steward and work through Labor Relations to find out where you stand . If you have a good leave record and good attitude, there is no reason your transfer wouldn’t eventually happen.

      • Aisha Harmon

        What is considered a good leave record? Does that include approved in advance off requests or specifically unscheduled

    • JY

      The postmaster can hold you if they need to replace you. That applies to career employees as well.

  • Mark

    Can a newly hired CCA be fired only after two weeks of carrying?

    • DC

      You would

      • ME

        As a probationary employee (not completed 90 workdays or 120 calendar days) you would be subject to being separated without recouse to the grievance procedure.

    • JY


  • Ruben

    Can a CCA be placed on ‘standby’ for Sunday deliveries? And what manual can I find the answer? I already tried the ‘Q&A for CCA’ and the ‘ELM’! Thank you.

    • Richard

      There is no such thing as stand by- If you are not on the schedule, then you are not working. What does management think? You should wait at home by the phone in uniform in case you might be called?

  • Michael

    I was a CCA for 4 months and just had to resign do to medical concerns. Do I receive a payout of accumulated annual time that was earned during employment?

  • Mike

    I was a CCA for over 2 months and accrued annual leave but was terminated before my 90 day probationary period. Will I be paid for that accrued time or do I lose it?

    • N2u2Doll

      Yes you will receive a paycheck with your accrued annual leave. This applies to all CCA’s whether they are at the end of their yearly contract or being converted to Regular carrier

    • Carrier Rep

      With only two months and not having passed probation,you have no standing and earned no accrued annual leave,only your last paycheck for the hours you worked.And does it matter when you will no longer be employed with the Postal Service?

  • savannah

    i have worked as a cca for the post office for about 7 or 8 months and my boss is trying to force my to work on chirstmas is that legal? even when i didnt volunteer and it is against my religon?

    • JY

      Unfortunately, you have to work when scheduled, that includes holidays. By refusing, you open yourself up to termination.

  • tom

    cca had severe pain while delivering mail went to emergency room had a hernia had to have emergency surgery …..worked 10 months manager said he is going to fire me
    should i get a lawyer

    • paul

      See your union steward. The basic answer is no he can’t, you are past your probationary period so the union can represent you.

    • Charles N. Williams, III

      See your Union Steward ASAP! Don’t believe everything Management tells you.

    • Old Carrier Rep

      Management are liars and can’t be trusted,you should know that by now.

  • je

    what breaks do cca’s get when working 6hrs? and is it different when over 6?

    • JY

      You should be at the minimum taking a 10 minute break.

  • BC

    Can a CCA bid a hold down while on their 5 day break in service for a hold down that begins the day they return from break?

    • JY

      No reason why not.

  • CCA-TN

    Are CCA’s due any days off? It was recently added that we do no longer have to be on stand-by for scheduled days off, but some of us don’t get scheduled days off. With Sunday and holiday Amazon delivery, I’m on 19 days straight, with zero days off. Do we get breaks?

    • CCA-NCClt

      I see that no one reply online but did you pose this question to your shop steward or Union President? I worked 17 days straight. The only reason I didn’t work 18 was because I was an alternate for Memorial Day Amazon delivery.

    • shortyrock67

      No but you can use annuall leave or ask a union steward

    • JY

      As a CCA, you don’t get scheduled days off. Second, you are not required to be on standby. You definitely need to talk with a steward on that one.

  • Lisa

    I’m currently working as a CCA and applied for a career city carrier position with a different post office. I have yet to hear anything back. I did had my interview. I was told by one of my co workers, that in essence to become a regular with a different post office, I would have to quit the CCA position. He was told this by the carriers supervisor. How thru is this and where or how can I find the status on this job and the application? USPS site says, in process.

    • JY

      Um, that doesn’t seem right at all. No one comes in the post office as a regular. The route has to be posted for others to bid on. The route if no one takes it gets assigned to a CCA with the highest relative standing.

  • darcy

    if i am a cca and was walking the route for 3 weeks in the knee deep snow, ice,ice cleats and boots, going up and down steep hills,through alleys where mail boxes were , slipping on the frozen,then refrozen ice and snow icy tracks day in and out delivering the mail…then got severe knee lock and have been off for 3 weeks with 4 more to go because of muscles and ligaments lock up, in therapy 2 times a week my q is …. will i be safe going back to work? i filed a ca2 form and had it turned into the post office to the post master.

    • JY

      Did you initially report the injury? A CA-1 should have been filled out. A CA-2 is for a recurring long term injury.

  • Wanda Records

    i have been a cca for 10 mths now- we just had a T6 take a supervisors job at another office- how long does my office have to post and get bids on this open career position?

    • JY

      The position has to be vacant for 2 months (if the carrier is a 204b, not a full time supervisor) before it can go up for bid.

  • dan

    Can a CCA get off a holdown after bidding on it because its to hard ?

    • James

      No. Once you are on a hold-down you are on it for the duration

      • Chris

        I am a CCA and I was able to come off of a hold down.

      • Charles N. Williams, III

        Yes you can terminate a hold down. All you need to do is write a statement requesting to terminate your hold down. Sign it, date it, and give your steward a copy and keep one for yourself. Then your hold down will terminate the next day.

        • Thomas

          That is Incorrect! Once on a hold down for a route your on it til the time ends or if its a Temp hold down on a route that has a regular then once the regular returns to his/her route then is the hold down over. If a supervisor allows that then he did that on his own but is NOT allowed to do so.

          • Charles N. Williams, III

            I don’t know where you get your instructor from but you can terminate a hold down. I’ve been  been working for the Postal svc. for 14 years.If you’re not certain speak to the NALC president.
            Sent via the Samsung Galaxy Note® 3, an AT&T 4G LTE smartphone

            ——– Original message ——–

          • JY

            Being a former shop steward, Charles is actually correct.

  • dan

    Can a CCA that transferred out due to pending termination be reinstated and transferred back in good standing as a CCA upon learning a career employee is retiring and jump the 3 current CCA’s to take FT position ? Also, should not have the FT position been posted and filled before hiring another CCA being our CCA ratio was already met ?

    • James

      Your cca time does not follow you. Basically, if you transfer out of an installation you lose all your cca time and you start back at the bottom again. Also, the three current cca’s will be senior to you

      • johnP.

        That’s incorrect

    • JY

      The FT position should have been posted within the office, then posted at the district level. If no one bids, then and only then a CCA gets converted.

  • don

    Is cca paid overtime?

    • Liam Stairiker

      yes. time and a half over 40, or 8 on a day. V time, although I’ve gotten it here and there is rare enough that I don’t know the conditions for it off the top of my head. …other than V time doesn’t exist in December.

      • JY

        (V) Penalty time applies from hour 10 to 12. You can’t work past 12, by the way.

  • Jay

    What happens when a CCA works 363 days instead of 360 before taking their 5 day break in service

    • Liam Stairiker

      Nothing, other than they get paid for 3 more days of work. In my office… I was out for nearly 3 months on a non-job related injury. I came back to work a few weeks before my first year anniversary. Since I was out for a awhile I thought that time could count towards fulfilling my 5 day break. Nope. It sucked too, since I really needed money at that point…….. Also in carrier academy one of the teachers told us that if you somehow work over the 360, it isn’t like, “Gotcha!” You will not make regular because you worked 3 extra days. Sorry.

  • Bob

    Will a CCA that has passed a 90 day probationary period that transfers to another office be required to go through another 90 day probation

    • Liam Stairiker

      No. Assuming they never spent any time as a TE, They just become the lowest CCA. My office is a hike, 45 minutes on a good day (weekday.) Usually closer to an hour and that is with me hustling, ie, speeding, lane hopping like a maniac and gunning it to make any yellow light. I really wanted to transfer to a somewhat closer office, maybe even one of the four that I HAVE to drive by to get to mine. But I needed to settle in at first at least. See if I liked the job(don’t.) See if i can do the job (yes.) Pass my 90/120, etc etc. By the time everything settled, I’m 3rd in line to make regular. I’ll probably be the senior CCA by mid summer. If I transferred to somewhere closer maybe i’d be the 8th CCA and maybe make regular in 3 years, if lucky. Or maybe I could of transferred and already been a regular. Who knows.

      • JY

        I feel your pain. I’m a regular carrier and commute 1 1/2 hours to work and anywhere from 1 hr 45 mins all the way up to 3 hours home (I live in NJ and work in NY (not the city). I have multiple transfer requests in and I’m still waiting on an answer. I’d advise you to hang in there become regular first, then transfer as a regular. You may be on the bottom, but you will never have to worry about probation. At least as a regular, you can’t be sent to other offices. You can as a CCA.

        • Liam Stairiker

          Thanks for the advice. And that is what I plan to do. The top CCA made regular last Saturday. We have another open route that will be going to the guy above me. I didn’t realize how long and slow the converting takes. Have another carrier retiring after December and I’m next man up.

  • Johnny Beltran

    If my 5 day break is coming up but Mon is a holiday. Does that Mon constitute as one of the 5 days. And also since I have accumulated a little over 80 hours of annual leave should I be getting Saturday off as well.

    • Matthew Callnan

      I believe the monday holiday counts, as long as it is within your 5 day break, but I’m not sure. Any leave you have on the books when your break begins will be paid out, and you will start at a zero leave balance.

    • Christopher Miller

      Yes, Monday counted, just as Sunday counted.. the break is for 5 Calender days and NOT work days.

      • JY

        Christopher is right.

  • Aisha Harmon

    I am a CCA and am close to getting converted in seniority, and I want to relocate to another state. I have two questions actually.

    First, if I relocate now as a CCA will I be able to keep my seniority in the new state, or will I go back to the bottom of the list as if just starting with the Post Office?

    Second question is, if I wait until I am converted to relocate, will I keep my regular status in the new state, or will I have to start over as a CCA again?

    • Christopher Miller

      As a CCA, if you do relocate you will NOT retain your seniority. Once you have converted to a “career employee” you WILL retain that status but again begin as the least senior career employee.

      • Kent Soper

        If you were a TE who converted to a CCA (level AA), then you do retain your seniority after relocating. This is what I did and promoted to regular after four weeks in the new office. CCAs hired after the TE conversion date (level BB) do not retain relative standing and are at the bottom.

  • Rockwall Job

    I’ve been a CCA for almost 2 years. When I am non scheduled at my station I have always been able to call other stations in the area and get work.

    Now I have a new supervisor and she is telling me I can’t do that. The local Union Steward says I can and should continue to do so.

    Currently they are trying their hardest to hold me down to 40 or under per week. We have an Aux. Route that they will split rather than let me come in and carry it. It cost USPS $260 to split that route paying OT to case and 4 carriers having a piece.

    I could come in, case and carry the same route for $125.

    They will let me sit home with only 26 hours for the week and pay the OT to split this route then get upset because I call other stations looking for work.

    On what planet does this make sense?

    • Christopher Miller

      You can call other stations to find work just as easy as they can offer you up to work at other stations. Believe it or not the cost of doing the work doesn’t even enter managements minds. Having a CCA do the work at $15 vs a reg carrier at a higher rate of pay makes sense but not a reality. Before you leave for the day and have checked the schedule (and your not on it for the next day) you can call other offices.. I guess they don’t want you to because they want you to be the back-up in case someone calls in sick. Well, you are not an on call employee and not subject to the morning “we need you to come in” call.

  • Jerrod Olson

    Another CCA and I both transferred to our current station from other stations. I started at our current station 1 pay period before he did. I have assumed for the past year that I have seniority over him but yesterday he told me that our supervisor told him that he is above me because his transfer was approved first. The reason I actually started working in the new station first was because his former postmaster would not allow him to start at the new station until after she hired a replacement for him. I have a check stub that shows I started physically working there first. Who has seniority? One of us will be made regular within the next 30-60 days. When I asked my supervisor, I was told that they just don’t have time to look it up right now…as they answer most of my questions.

    • JY

      The person who was approved first. Sometimes during a transfer, the losing postmaster can delay the actual transfer. The day of approval is the tie breaker in this case.

  • Mandy

    3 cca’s 2 are new hires and one is a transfer were hired on the same day. Who had seniority and how do they decide who gets what spot? I’m being told the transfer has seniority arms then it’s based on the last four of your social security number is that true?

    • Tom Byron

      The “tie-breaker” for seniority is based on your postal test score: the highest score gets highest seniority. Dunno what happens if, say, all three test scores are exactly the same (though I’ll bet this never happens; someone on this board will prob prove me wrong). Of course, you can also talk to your union rep to get this clarified; a supervisor may not give a straight answer.

    • Mr.Mailman

      As a CCA you don’t have seniority as career regulars do,you have standing in your facility for when they are hiring career carriers, the senior or seniors in standing get the job or jobs.

    • Jay

      Is is based on the test scores

  • Hannah

    I just passed my 90 days, is there a pay raise?

    • Christopher Miller

      no pay raise..but after 90 days worked or 120 calendar days you become eligible for your clothing allowance. see your Steward for details

  • Richard

    A CCA is fired for failing the test to become a PTF clerk. How long must the CCA wait to re-hire as a CCA?

    • Postal Pete

      Another reason it’s best to start out in another craft,clerks who fail training can be terminated.

  • ajaxsmom

    My husband just started as a CCA May 8th. Since then he has only had 3 days off. The trend tends to be that he works 15-16 days straight including Sundays (delivering Amazon packages) before he gets a day off. He was also told when hired that they ‘rotate Sundays’ but he hasn’t had a Sunday off yet. Hence he has not been able to go to church in 2 months. Is this normal?

    • CC

      My boyfriend has been a CCA for about 6 months now and they are just now starting the amazon packaging on Sundays starting July 11. I can’t believe these CCAs are working so much. I wAs wondering if it is even legal to be working 7 days straight? My boyfriend already works about 60 hr work weeks just in 6 days. Once he starts having to do Sundays, I am worried for his well being. In my opinion, that is way to much. Anyone know the legalitys towards how many hours a week is the cut off? Or if there is?
      Thanks so much

    • Christopher Miller

      Normal is an oddity in the the USPS. If he is still in his probation period (90 days worked or 120 calender days) the usps can dismiss (fire) him at any time for any or no reason. After he completes the probation time he has a little more “solid ground” to stand on. He is eligible for Union representation. If he has been answering his phone to get work assignments in the mornings he can and should stop ( he is not an “on call employee”). Some of the rules and guide lines change from office to office with the local memorandum of understanding (LMOU).
      1. is he the only CCA in the office?
      2. does he have seniority or other CCA’s ?
      3. are the other CCA’s (if any) receiving the same treatment?

      The one thing I would certainly encourage is that he speak to his Union Steward. From my perspective it seems to be unreasonable.

  • em

    i got an offer for RCA, (did finger and background check, waiting on results) and Have an interview for CCA. I am wondering which to pick, I was told for the RCA I would only work 2 days as a relieve, I have not had the CCA interview yet but I just am not sure of which to pick. MI-

    • Christopher Miller

      Depending on your location CCA work is pretty consistent. In my area Flint Michigan CCA’s are working 6 days a week. At this time we do not have Amazon however, I’m sure the great minds in charge will decide to work us every day they can (including Sundays)

    • Mr.Zip

      No brainer,CCA is the position you should take,better union, better contract,the NALC keeps you better informed than the NRLCA. The rural carriers would be better off merging into the NALC.

  • Airam Lief

    If you are a casual employee as a CCA and you became carrier craft what does that mean?

    • Christopher Miller

      i’m not sure i understand the question. A CCA is part of the carrier craft. Are you asking about being part of the Union? or passing the 90 days worked/120 calendar day probation?

  • Hannah

    I just made regular (unassigned). Is there a pay raise? I know I’m guaranteed 1 day off a week. And I know a new 90 days start. Other than that, what changes is there ? Thank you

    • Christopher Miller

      first i should ask… have you completed a year as a CCA? if so then you do not have to serve another (90 day) probation time. If you have NOT then yes a new probationary time is in order. Yes there is a pay raise and you are entitled to TWO days off a week..Sunday counts as one.

      • Hannah

        Do you know how much the raise is? I have only been a CCA for 5 months so I will have another probation period. Thank you for your response.

        • Christopher Miller

          Lots of things change.. Insurance, pay (grade 1 step A–

          36,466 year.), Guaranteed hours, clothing allowance is will now be on a card instead of the vouchers. Congratulations to you!!

  • Sean

    So I’m out on workers comp due to an on the job injury. I will be turning over to make regular this month how does that affect me since I’m out on comp and what should I know as far as to keep myself covered and protected

    • JY

      As long as you’re active on the rolls, it should have no affect. Keep in communication with the steward to ensure your rights aren’t violated.

  • Dre

    im like 30 days in as an cca can i get health benefits if so does the post office pay 125 per pay period im so confused and i really need health insurance any advice

    • Christopher Miller

      The usps will pay the 125 for the usps insurance only.. you are eligable for other plans but that is the only one that they will pay the 125 for. After a year you will be eligible for other plans with the 125 payment.

  • Louise

    Can a newlywed converted regular be disciplined as a regular for something that occurred while being a CCA?

    • Christopher Miller

      Management CAN and will do anything they want. Unfortunately not only is our job to deliver the mail but to make sure that management follows the contract. You should always, ALWAYS ask to speak with your steward. Do not feel shy or like you are putting a target on your back by doing so.. It is your right.. management may ask what it is about and all you have to say is you would like to talk to them about something you do not feel is right. (if you have been PRE D’.. or questioned about something you should have had your steward with you) you are not required to disclose the details. If they need to know your steward will let them know. I know that was a long answer, the short answer is..yes … Your steward can evaluate and make the argument for you. remember Discipline is supposed to be corrective and not punitive.

      • Louise honore

        For ex if a cca failed to complete a task on sept 1 and passed the 90/120 day probation therefore entitled to the grievance process but was converted sept 3 and put on another probation without the grievance procedure… and issued a letter of separation for the sept 1 cca mishap on sept 10 your saying that employee is allowed to be punished for an incident as a cca without cca rights but as a regular with no rights? So your implying junivilles that commit crimes such as murder at 17 but caught at 18 should not be tried as junivilles

        • Christopher Miller

          Louise, did you serve one complete appointment (term of 360 days) prior to being converted to a career employee?

          • Louise honore

            No I serve 342 day the incident happen while still a cca and then they decided to discipline me when I was converted and on probation so my question is since I was a cca when it happened shouldn’t I be entitled to cca grievance rights

          • Christopher Miller

            Even as a probationary “career employee” you have rights, while they are limited, you do have rights… I would strongly encourage you to speak to your union steward. While I do not want you to provide information about WHAT the incident was, I will say some actions are not grieveable.

  • Richard

    I’m a Cca. Kinda getting tired of carrying. My supervisor told me I would become a regular in less than a year. What other positions become available once I am a regular.??

    • Christopher Miller

      As far as Positions within the carrier craft the T6 position pays at a higher rate. If you are looking at moving into management… you are dead to me!… The 204b position is a possibility even as a CCA. As a CCA im guessing you have been carrying mail for less than 3 years.. why did you take a position of carrier if you were not interested in being a carrier? If you are looking at transferring to another craft ie: clerk, or janitorial, you can look at the postings for availability but again being a reg is not a requirement.

  • Diana

    One of our regular carriers who was recently converted from a cca position was told he was on a ninety day probation. He started as a cca almost two years ago and had a ninety day probation then. Are they on probation again after they make regular?

    • Christopher Miller

      NO!. If you convert to a career employee from the CCA position after your 1st appointment (360 days) you no longer are required to go through another probationary period. If you convert prior to completing the 1st appointment then Management can require another probationary period.

      • Louis

        Re: Article 12.1 – Probationary Period

        City carrier assistants who successfully complete at least two successive 360-day terms after the date of this agreement will not serve a probationary period when hired for a career appointment, provided such career appointment directly follows a city carrier assistant appointment.

    • JY

      If you completed two 360 day terms in full, then no. Otherwise, yes.

      • Liam Stairiker

        That has changed as Christopher Miller stated. Just One 360 day period served is enough to waive a new regular probation period.

    • Rafael Cruz

      No, regulars don’t have 90 days probation

  • MR

    I was a hcr contractor from 2010 to 2014 then my wife transferred with her job. So I took a CCA position in our new town.
    Having mail experience I’ve been casing since the day after carrier academy six months ago and I do all the routes. Has anyone heard of time as an hcr carrier count towards pay as a usps employee? I’ve been told I’m the highest CCA and can expect to convert in a month or so. I know wishful thinking but it would be susbstantial $.

    • JY

      Unfortunately, time as an HCR doesn’t count as it’s a contract (non employee and non career) position. Your CCA time doesn’t count either as it’s a non career position.

  • misunderstood

    I want to know how do you know where to stop when pulling down your route. Im scheduled to start delivering on Wednesday and I know the route is color coded. My question to anybody who can help is do I go by the colors separating the streets or the streets separating themselves. please help. im trying to gather as much information before I go from the frying pan to the fire. thanks.

    • Christopher Miller

      the color and/or patters of the under the address on your case will indicate ‘swings’. Not all swings will be just 1/2 of a street some will include side streets or other delivery points. a mark that looks similar to ||: will indicate a relay point. the rule of thumb is park near the first address of the swing.

    • JY

      Ask if there’s a tie out sheet for the route. Walking routes “should” have one.

  • Charlotte

    If I was a cca for 3 years and just made regular, do my pay grade start at 36,466 or should I get paid more for time served as a cca?

    • Christopher Miller

      Time served as a cca does not count towards pay, so yes, you would start out at the $36,466 remember on Nov. 15 of this year there will be a pay increase of 1.5%. You will also increase your “step” every 46 weeks. You start out at step A, maxing out in just over 12 years.

      • Louis

        Could you provide the reference where you got this information from please. Just the part about starting off at Step A – I already know where the rest can be found. I just haven’t seen a definitive answer saying that once a CCA is converted that none of the previous time carries over. Thanks!

        • JY

          Louis, a CCA position is a non career position. The same as a TE, or even a casual. Non career time doesn’t and never has carried over to a career position. That has never changed. Your shop steward will verify what I said.

      • Sam McCord 1901

        My steward says you can buy TE/CCA time back, like buying military time back. I haven’t seen this in print anywhere. Is he right about this?

        • JY

          That definitely isn’t right. You’re talking about buying time from a non career to a career position.

        • Rafael Cruz


    • JY

      CCA time doesn’t count Charlotte. CCA positions are non career. TE and casual positions are in the same position. You start at Table 2, Grade 1, step A unless you’re a Carrier Technician (T-6 or floater), then you start at Table 2, Grade 2, step A.

  • Jason

    I was recently converted to regular city carrier after having been a CCA for less than 10 months. Do I still get the 5 day break at the end of 360 days?

    • Christopher Miller

      no, you are no longer on a 360 day contract you are a career employee CONGRATULATIONS!!!

      • Jason

        Thank you. Unfortunately, I bought plane tickets already. Now what?

        • Christopher Miller

          Well.. you should get your Annual Leave. It will be prorated for the balance of the year. Look at your vacation calendar and put in for leave as soon as you can, if available.. I would put in for it anyway and see what happens.. either way the sooner you know the quicker you can make adjustments if needed.

          • JY

            We had two carriers convert to regular in my office. One of the stipulations is that they can’t use it for 90 days.

        • JY

          Jason, explain the situation to the manager and see what you can do. No guarantees though.

    • Sam McCord 1901

      Wow! Six freakin’ years for me. That’s after losing $6/hr going from a TE to CCA. For real, congrats that’s awesome!

      • JY

        Sam, you also have a chance of becoming a career employee which was NOT an option when you were a TE.

    • Rafael Cruz

      No, now you have rotating days off, weekly.

  • misunderstood

    I am totally confused. I started working on my own on saturday and has been doing my best. I cant seem to deliver al the mail they give me. i asked today what ime i come in tomorrow and my supervisor said i dont know i have to call you later and see what we need. I want to know is it a sign to find a new job already. i dont like being left in the dark and i am good at reading between words.

    • Christopher Miller

      I would say stick with it.. their will be many challenges ahead of you ..we all have them from day to day. you should be checking the schedule every day before you leave. do what you need to do to get thu your 90/120 days of probation without breaking the rules. This is a tough job, there are many experienced ppl that make it look easy. it is worth it. Some days will be light mail and they may not need you for that day. It’s ok there will be a day with you will welcome the day off if you get it. Pick up on the tips from your trainer/steward and other carriers. The American people rely on you and I to deliver the mail. It is a GREAT responsibility and it is an honor to do the job. You may doubt yourself from time to time… STICK with it. Management will abuse you when they can.. again get thu your 90/120 probation and remember you are not doing this for management. The American people are counting on us!

      • misunderstood

        Christopher I ended up gojng to work because someone called off and I did really well. I completed my work and helped two other carriers deliver their route all before 6pm. I love the job and it is not too hard at all. I can honestly say that management at my office is great and not bad at all.

        • JY

          The only thing I advise is that management isn’t always your friend. They have numbers to meet and managers to answer to. Don’t let them get to you though.

  • DelyDave

    I have been a Cca for 6 months. I only worked one Sunday delivering Amazon. I will have to work from now on on Sundays. Is there any rips on how to do this. The first time they didn’t train me and if WAs a disaster. Help please

    • Christopher Miller

      congratulations on passing the probationary time. The Sunday Amazon process “should” become smoother as management figures out what they are supposed to do. Things like turn by turn directions AND numbering of the packages so you can place them in the truck without having to search through them after each delivery. Until then try to sort them by street…I place mine in alpha sequence by street so i can look thru them easier.

      • JY

        The only thing I can suggest is when you load parcels, write the street name, then just below, write the house numbers. For example:

        S Main St
        45 100

        If a house has more than one parcel I write something like this:

        Ridge St
        101 (3) 99 (4)

        Hope this helps.

  • Christopher Miller

    WOW, there is a lot of anger there… First this is a hard job and it is not always easy to stay healthy doing it. This person is both mine and your “UNION” sister and I would fight for your job as hard as the union has fought for hers. Because someone is injured does not mean they should loose their means of income. The fact that you can case every route in your office is great but don’t use it to put yourself above others. Do the job safely, remember safety is everyone’s responsibility..not being
    the first one back. Keep up the good work and support the people around you. If other CCA’s are struggling offer a tip or two. You may be a natural where others have to work harder at it.

  • Shelly

    My 5 day break is coming up, how do they pay me for my annual leave, will it be with my last paycheck or will it be separate?

    • Christopher Miller

      depends on when your break is…most likely it will be separate. rarely will management have the forethought and/or break will be between pay dates

  • Phil

    I’m a new CCA, just through my first month. I’m fine with the long days, constant throw offs before hitting the street, minimal direction on new routes, etc. etc. The thing I’m having trouble with is the expectation to just plan on working every day of the week and feeling pressured to not expect, request or plan around any specific day off week by week. I have a 6 day trip planned in the middle of July that I am putting in a request for tomorrow but I know it’s going to be met with a negative response. Should this be an issue over 2 months in advance and post holidays?

    • Christopher Miller

      Check your office’s vacation schedule once it comes around Vacation is offered by seniority first. It is likely that there will be no slots available as June/July/Aug are the prime vacation months. However the slots are a minimum that management must is possible that they could allow more but unfortunately it is unlikely. As far as working every day.. that should not be happening. They should be providing you with at least 1 day off a week.. check with your union steward. Here in the Detroit District the District has put the word out that if we are working on Sunday they should be providing a day off during the week.

  • Christopher Miller

    First I would say Congratulations and second they only thing your doing wrong is rushing and not taking your break. Delivery the packages SAFELY. You will be more comfortable the next time you do it. I know some people that averaged 5min per package.

    • Sr

      Amazon doesn’t pay by the weight of the parcels on Sunday. They pay for your hours plus a percentage to cover vehicles, gas, building use,supervisor pay, etc. This is why regular employees aren’t allowed to work on Sundays or holidays.

      Have you ever read the handout for new CCA’s that says not to clock in early- because that raises the price for Amazon?

      Slow down, do it right. The USPS has lost so many vehicles since the TE(CCA) program started. You’re worth more to your family and friends as a healthy person.

      Remember. This job isn’t a sprint, it’s a marathon.

  • Lisa /N.C.

    Can I file a grievance if I’ve been asking my supervisors since day 90 for a uniform allowance and all they can say is “we are working on it” I’m now into my sixth month as CCA still no allowance …it ain’t cool walking up to people homes in street clothes and they look at you like WHO ARE YOU??? even tho I got a arm full of mail

    • sk2topher

      Yes you can and should.. the first step to to request your steward. They will ask why.. you can tell them if you would like or just tell them you feel your rights have been violated and you would like to speak to your steward. You can tell them it involves your clothing allowance and that may in itself kick them in the butt to get it done.. it is not rocket science. If you do not have a steward in your office it does not matter THEY MUST get you a steward.

  • Lisa /N.C.

    Is the 1.5% raise a guarantee? Is it for CCA’s or regulars

    • Logn Mayberry

      Everyone get a 1.5% on November 14 2015

      • JY

        The last raise was 1%, not 1.5%. 1.5% was in 2014.

    • bettie

      CCA’s only.

    • sk2topher

      the total raise is 2.5% as of November 14, 2015.

  • William Phelan

    My wife is a cca she does the route she is assigned to plus auxiliary mail in a timely matter. And works hard to finish by 530 pm because our son has to be picked up at daycare by 6pm her manager is extremely rude and says it’s mandatory to work 12 hrs a day… is this true?all the cca rights and laws does not state hrs must work .during interview they told her hrs varies but Saturday and Sundays is a must we under stand that…. DOES ANYONE KNOW IF IT’S MANDATORY FOR CCA TO WORK 12 HRS A DAY? IF SO WHERE IS IT LISTED WOULD LIKE TO READ IT THANK YOU..

    • Scott Huffman

      I’m a CCA and they have the right to schedule you for any day and they can hold you up to 12 hours per day. It’s in the JCAM. It’s only mandatory if your supervisor makes you do it.

    • Logn Mayberry

      Where does she work? I’m out on Sikeston Missouri & they won’t hardly give us any overtime whatsoever. Im a CCA & normally work 35hours a week.

    • bettie

      CCA’s can work a maximum of 12 hrs in a day, my office only let’s us work 10 hrs. Anything over 10 hrs and you in penalty.

    • JY

      bettie and Scott are both right. Management can schedule CCA carriers up to 12 hours per day. I strongly advise being careful of working quickly because more work will be piled on her and she will be expected to finish quickly. State laws actually don’t apply in this case William as USPS is a federal agency. This is from the Q & A document itself regarding work hours:

      13. Is there a limit on the number of hours CCAs may be scheduled on a workday?
      Yes, CCAs are covered by Section 432.32 of the Employee and Labor Relations
      Manual, which states: Except as designated in labor agreements for bargaining
      unit employees or in emergency situations as determined by the PMG (or
      designee), employees may not be required to work more than 12 hours in 1
      service day. In addition, the total hours of daily service, including scheduled work
      hours, overtime, and mealtime, may not be extended over a period longer than 12
      consecutive hours. Postmasters, Postal Inspectors, and exempt employees are
      excluded from these provisions.

  • Cas Fox

    I was a RCA for 8 months and converted to a career PTF clerk. It’s been 4 months and my old position has come open again. Can I convert back to a carrier? Would they reinstate my previous RCA time or start back with no seniority as I had to do as a clerk?

    • sk2topher

      Cas, I didnt mean to NOT respond but this is an issue I an unable to assist with .. I have no idea what your contract allows. I would always suggest when in doubt contact the rural carriers union steward.

    • Old Pack Mule

      I would strongly suggest you become a City Carrier,they have a better contract,they never get excessed and management may RIF more clerks in the future,you wont be stuck in a part-time bid when you become an FTR Carrier.Unfortunately,when you change crafts you lose seniority.

    • JY

      I advise contacting the rural carrier shop steward as s2ktopher advised. I don’t know your contract, so I can’t advise you.

  • DelyDave

    If I bid on a station route, at the Station where i belong, will that hold me back from getting a transfer to a station closer to home ?

    • sk2topher

      DD.. it should NOT they are two different situations, one has nothing to do with the other. The union has fought for your rights, use as many of them as you can.

  • Logn Mayberry

    I have been traveling from my post office to another post office which is 192 miles total miles driven. Some people tell me I will get mileage plus on the clock pay because its over 50+ miles one way. Some people are saying you don’t get mileage plus clock town unless your already working your regular office then a different office calls and you go there. PLEASE LET ME KNOW….. THANKS!!!

  • sk2topher

    SOL you should as well.. the first step to to request your steward. They
    will ask why.. you can tell them if you would like or just tell them
    you feel your rights have been violated and you would like to speak to
    your steward. You can tell them it involves your clothing allowance and
    that may in itself kick them in the butt to get it done.. it is not
    rocket science. If you do not have a steward in your office it does not
    matter THEY MUST get you a steward.

  • sk2topher

    Dave you too, do not let this go any further..not sure where you are but winter is coming.. regardless you should have a uniform. the first step to to request your steward. They
    will ask why.. you can tell them if you would like or just tell them
    you feel your rights have been violated and you would like to speak to
    your steward. You can tell them it involves your clothing allowance and
    that may in itself kick them in the butt to get it done.. it is not
    rocket science. If you do not have a steward in your office it does not
    matter THEY MUST get you a steward.

  • sk2topher

    Contact your steward

  • La

    I have been a CCA for a little bit over a month now.. I’m currently working in Michigan but I really want to move to another state is it possible for me to transfer as a new CCA ??

    • DP

      Yes, I transferred from Michigan to Texas as a CCA.

  • Don

    Hi, I have been a CCA now for a year and just coming up on my separation date. First I want to say we had a Great! postmaster and Supervisor in the office. Due to some changes they are not currently in the office and there replacements are trying but its a struggle everyone is new, Boy do I know that feeling for all those just starting out as CCA I would like to say hang in there, USPS dose not offer much in the way of training for us and you will end up having to work your way through allot of things on your own. All I can just say is work Safely work hard and do your best, and NEVER NEVER NEVER! be afraid to ask questions,stay away from office drama and get to know your shop steward. Even when you have a great team of management at the lead they are often put in a situation that its a mater of the lesser evil and as a CCA we are stuck in the front lines so a great shop steward makes all the difference he is your new best friend. Again our office is very lucky to have a great shop steward who is there to take up your case and protect your rights as a CCA {thou very few}. Good Luck to all you CCA’s out there working those cold late nights.

    • JY

      Great thoughts Don, though I must say that management is NOT always on your side no matter how good the relationship. They are under pressure from their bosses.

      • sk2topher

        JY.. THANKS for taking over the answers.. it seamed like i was the only for for a while there. both as sk2 and as Christopher

  • DelyDave

    Are they suppose to pay my mileages. If I go to work further them my home station. I filled a grievance it was denied my manager said that only applies to supervisors. Is that true? The shop Stewart don’t know…

    • JY

      No, your supervisor is wrong. Mileage reimbursement applies to anyone using their personal car for USPS business. I can’t speak on the shop steward as I don’t know his/her experience. Mileage is only reimbursed from your “home office” to another office. It doesn’t matter if it’s from your home or another. If you still have trouble, go above your steward’s head and call the branch office. If they don’t know (they should), then contact the NBA. Hope this helps.

  • DelyDave

    Mileages difference?

  • Shellz

    My husband is a CCA. Are they required to work on Xmas eve, day, New years eve?? He’s been working non stop for 15 days now.

    • JY

      Shellz, most likely your husband definitely will work on Christmas Eve due to the extreme number of parcels to be delivered that day. Christmas Day will depend on his office. He will definitely work New Year’s Eve. I’m a regular carrier and even I have to work as it’s not my day off. I know of CCAs that’s worked many more days in a row. Unfortunately, this is part of being a CCA.

  • Sara

    My husband got converted on October 17th after working as a CCA for 18 months. How soon can he transfer to another county? Or what if we moved to another state? Does he have to wait a year?

    • JY

      Sara, he has to wait 18 months. Even then, there’s no guarantee a transfer will happen. It will depend on openings and the receiving office.

      • Russ

        it’s my 2nd day orientation as a cca in san francisco. i really love to work for the usps but i live in los angeles. can i request for a transfer to los angeles even though i have not yet started my 90 day probation?

      • alex

        Not true, I just spoke with an HR specialist…6 months

    • Rafael Cruz

      And request a mutual transfer, regular to regular, not a reasigment

  • JY

    I believe you have to wait 6 months.

  • Tim

    How can a TE who got laid off 3 or 4 months come back as CCA and jump pass other CCA’S who been there during n while they was laid off

    • CCA galore

      They count all time served

  • Jason

    I’m a CCA in California, on an opt for the week, and have 61 hours right now. State laws says I can’t work over 63, I believe, and was just called off by my supervisor. Is that right?

    • Joyce

      CCAs can work 12 hours per day including lunch, 7 days a week.

  • jim

    So i just became a CCA and i just graduated college with a bachelors in june. Am I wasting my time with this job? I didnt go to college to deal with all this bullshit and i dont know what to do.

  • russgriz

    it’s my 2nd day orientation as a cca in san francisco. i really love to work for the usps but i live in los angeles. can i request for a transfer to los angeles even though i have not yet started my 90 day probation?

  • elli lopez

    I just started 2 weeks ago as a cca, I am needing to move to Arizona? what are my chances of being transferred ? from California to Arizona?

  • dely

    What will happen if. They find presorted mail in the waste. That was supposed to be delivered

  • TPerry

    How will a regular route be filled in an office with 3 carriers. 2 are CCAs & the lone regular is on the brink of retirement? The office is level 18 (if that’s any help)… All input is welcomed since union reps act as if they don’t have a clue

    • Joyce

      If there is only one rt, the Cca with the highest relative standing should be promoted and assigned the route.

      • TPerry

        That was my initial thought but there are talks of carriers from neighboring offices wanting to transfer. Can that be done? Where can I find any information to support your response? T.I.A.

  • Mkfvem

    I am a former CCA promoted to a regular position last month but have opted to work a t6 position instead of my route. My supervisor says I am not eligible for the higher pay because I come from a CCA position. Advice?

    • Mish

      Discuss this with your union. You being a CCA prior has NOTHING to do with you being in a career position at all. My coworker became regular a week before me and bidded for a T6 position and gets the extra pay.

  • Joyce

    Your supervisor is wrong, once a regulat you can request a higher level detail to a t-6 position. Make sure they pay you.

  • Lisa Floch

    I’m a cca that transferred into another station and I already did my 90 day probation period at my last station,there are 2 rca’s that converted to cca’s the end of Nov 2015 in the station that I transferred into,their 90 day probation won’t happen till sometime in feb 2016,my transfer was officially approved Jan 9,2016.there is a career city carrier position that has to be filled by the end of feb,will I be converted over the other 2 ?

    • Louis

      It doesn’t sound like it by what you wrote. They are both senior to you at the current station.

    • bridget

      how long did you have to wait to transfer?

      • Lisa Floch

        It is 90 working days,after that you can put your transfer in and your pm can only hold you 30 days once the transfer comes thru,also there has to be a spot available to go into

  • Jas

    If a CCA is not granted 5 day break after 360 Days. Are they converted to a career employee and is overtime paid for those days worked?


    • Louis

      No, you would not be converted. You have to take the five day break.

    • Don

      I’m on day 381 with no break and sup and post master both know said there was nothing they could do until they got word from higher ups

      • Mish

        You ARE supposed to get a 5 day break period “break of service” where they pay you ALL of your accumulated annual leave. It supposed to start about a week before your 1 year anniversary. You need to get with your postmaster, if not, talk to your union. It’s not a will they, won’t they? It’s a must.

        • Tyie N Tracy Gibbs

          Are they allowed not to reappoint and send in removal papers since tbere is no lack of work issue?

  • Dizzy

    How do you transfer if your are a cca

    • Louis

      You apply for the position your looking to transfer to. There has to be an announcement just like when you applied for your current position. Some say that you can get the post masters to agree on a transfer but I am unable to confirm that.

  • bridget

    I just got offered a CCA but in a town a little bit away from me my question is can i transfer to a closer office when it becomes available or should i decline and wait for one closer?

    • Lisa Floch

      I would get my foot in the door if it was me.

  • Dae

    Could be be rehired if you had to resign? Filled out a form 50 for resigmatuin.

  • Andrés Torres

    so last November 2015 I started as a new CCA at my office, I already passed my 90 day probation. and my question is.. am I able to take at-least 5 days off in may 2016? would my office let me take at least those days off? and they don’t have to be paid days.

  • Georgia Lenhart

    My post master mentioned to me that CCA’s are required to receive a promotion after a certain amount of time; Is this true? And what is the time frame?

    • Rene Eberhardt

      No promotions to career is not on a set time line. As people retire or transfer their routes are posted. First in office then through e reassign. When they become residual vacancies the post office must promote cca’s through highest relative standing.

  • Liana

    I have been following this forum for sometime and it is extremely helpful. I have been working as a CCA for over 3 months and I really love the job. I need to schedule a day off and was told that I am only entitled to 1 approved scheduled day off a year. I have been reading the contract and nowhere is that stated. Can someone help me and let me know if that is true?

    • Rene Eberhardt

      As a cca you earn 1 hour of annual leave for every 20 hours a week up to 4 hours per pay period. Using annual leave is hoing to depend on your local postmaster/supervisor and what your local union contract reads(lmou). Talk to your branch steward get involved in your union to learn your rights and benefits!

    • freddie thomas

      that’s totally false, you was hired for the needs of the postal service, however you can not work past 7 straight days without a day off.

      • Louis

        Is this true? Because I work at least 13 days before I get a day off….every other Sunday I work and I work mon-Saturday automatically

        • jjhaney3

          you can not work more than 12 straight days in a row..the work week is from Saturday thru Friday. lets say you were off on Saturday. they can make you work sun, mon, tues, wed, thu, fri, sat, sun, mon, tue, wed, thu, then give you off on Friday. they have met the rules and regulations of the postal service by giving you a day off in each week of the pay period. also, the general DOL rule is that you do not have to work more than 12 hours in a day or more than 60 hours in a week. they cannot force you to do work past these time standards. 58 straight days in a row is not good legally but is good financially, so kudos to you…

          • jmwm

            might want to go reread at DOL….. FLSA does not limit the number of hours in a day or days in a week an employee may be required or scheduled to work, including overtime hours, if the employee is at least 16 years old.

          • jmwm

            usps can work a cca 12hrs a day 7 days a week. but, you do get double time (penalty time) for anything over 10 hrs a day and 56hrs a week

      • HelperGirl

        That’s not true. I’m a CCA (started last year) and I have worked 58 straight days in a row.

  • Vanessa

    I have been working as a cca since last June . I have went to 4 offices forces to go. Along with working here, the other cca has not went anywhere. She also gets to pick the days she works she has off this Saturday and I have to run 2 routes becouse thw regular is off also. So 1 regular and I the cca are running three routes can they do that? And why doesn’t the other cca have to go help anywhere else? Also why wouldn’t the postmaster call for help like everyone else does.

  • Diane

    My husband is considering taking a position as a CCA. He is a Veteran
    and a permanent Federal employee already with the the Department of
    Defense. Does anyone know how that would work if he decided to take the
    position as it would be a transfer?

    • Rene Eberhardt

      We had a guy had worked homeland security had to quit and start as a cca could buy back time when/if promoted to career…don’t recommend it!

      • Scott

        What are you not recommending? Taking a position as a CCA, which I would agree. Or is it not buying back time? Why?

  • Nicole zabala

    My husband is looking to transfer to an office closer to home, his pm said no because she doesn’t have tie to train new ccas for he summer and offered him a transfer in September. The pm in the transferring office already told him he would take him if she allowed it. Is she allowed to hold him like that or is there something the union can do?

    • Lisa Floch

      As long as he compelted 90 working days,the pm can only hold him for 30 days,he has to put in a letter of transfer and submit it,she is not allowed to tell him when he can transfer,if she gives him a line of bs he needs to contact a steward and it will be settled

  • John Q

    If I quit very early on (on good terms) as a CCA, but reapplied at another branch, will they hold that against me? I left after my first day of training at one branch, but reapplied to a location closer to me. Also, will I have to go through the training classes again or no? Thanks

  • News CCA

    Hello. I’ve been working as a CCA for 2 months. There are 2 cca’s in front of me but a CCA from another post will b transferring to my office. The one CCA transferring over as been working over a year at another post. Will they pass me over in seniority or will I still b 3rd in line?

    • jonnyohio

      CCAs can not transfer (they quit and get rehired), So any CCA time they had will be lost. However, if that CCA has former TE time then the answer could be yes, because TE times is never lost. So if that CCA was a TE 2 years and then was a CCA for 1 year, they would have 2 years over you.

      • New CCA

        Thanks! I’ve been thinking about this allot lately. There’s 3 career employees going to retire in the next 2-5 years after that the oldest is only 40 so I was thinking it would be a long time before I ever had a chance for career.

        • cbfour12

          Wrong, I transferred as a cca to a larger office and I bumped all the other ccas down and I became the top cca and am being converted this month. A cca can transfer

          • Hall

            You probably did transfer but you didn’t bump the other CCAs because if you transferred, they have more seniority than you, you’re right but you’re also lying!

  • stephanie

    I am the only CCA in my small office. We have a full time route and an aux route (7.5 hrs/day). The full time carrier is retiring in a few months. The ptf who has been carrying the aux route will move up to full time. What will happen to me? Will I just carry the aux route 6 days a week? Are they allowed to have more than one CCA in my office?

  • Josh

    Hi I am the only CCA in my office. There’s a ftr position opening because there’re retiring and I was wondering since there are no ptf carriers or other ccas in my office do i get the position or does it go out to other locations first?

    • Rafael Cruz

      Goes up for bid for regular carriers.

  • Lexi

    I am a CCA and have a hold down on several routes starting in July….A regular carrier just told me that he is having surgery and will be out at least eight months and want’s me to carry his route for him. Can I with drawl from my current hold downs and put a hold down on the temporary vacancy?

    • jdc

      as long as the bid time for your hold down has not expired you can withdraw your bids

  • Dustin

    Im a cca worked at one office and then transferred to another office because of better opportunities. I ended up going back to the first office because the post master didn’t tell truth about things. I know I don’t keep my seniority(relative standing). I just want to know if I’m ahead of the cca’s that haven’t passed there probation period yet?

    • Frankie

      You will go to the bottom with the date on your new Form 50 as your new relative standing date.

  • Louis

    Been a CCA for 10 months now and just recently found out I have hernia, is there fmla for CCAs ? Or anything I can do to cover my butt?

    • Frankie

      Yes, Talk to your steward.

  • robert

    Hi, I was a FT for about two years and transferred into a office position with the army. I decided to come back to being a mail carrier after about seven months. If I came back in as a CCA do I have to wait to get promoted to FTR again? or Do I go to top of the conversion listing?

    • Rafael Cruz

      You will be a cca again, your military time is not for advancement, it’s for retiring

  • Cherisse

    I recently joined the post office as a CCA but have to move to Florida by some time next year. Could I transfer or do I have to resign and reapply in Florida??

  • Matthew

    Can a CCA get an auxiliary route evaluated? The one we have is much longer than stated.

  • tay

    there’s talk around the office that the new contract is being negotiated and they are aiming to get ccas 22 an hour by november when the contract ends. anybody gone to any union meetings lately and can confirm it?

    • jdc

      I heard that as well we will see if its so .

    • Frankie

      Haven’t heard that and i doubt it will happen

    • John Griffing

      Contract ended in May

  • Andre Kraft

    Hi, if I was a TE for 2 years and 4 months and became CCA for additional 1 year prior converting to FTR, what would be my pay grade level as a Regular Letter Carrier? Thank you

    • Frankie

      You get the bottom pay grade…Your TE/CCA time is irrelevant.

      • Andre Kraft

        Just as expected, thanks Frankie

  • worker

    Can a ptf work Sunday amazon

  • J.C. Wheatley

    I just finished my first year as a CCA. During my first year I was paying my debit with the federal treasury. When I had my break in service, the federal treasurey saw it as me getting fired so my first check back was completely garnished by the federal treasury. Is there any way to get that money back? The F.T. saw that as my last check but I am starting my second year in the post office as cca.

  • J.C. Wheatley

    continuing from the prior comment has there been a base were the cca gets there money back after a situation like the one I had with the federal treasury.

  • Kenneth Mcgee

    I’m a cca in tx and as of now we have a total of 11 open rts starting since April and not one cca has got converted the union working with management and we can’t get a break smh.

  • Stephanie Damanti

    My husband is a CCA been working since July 2016. Thanksgiving is Thursday. They just now told him today (Monday) he will be working Thanksgiving. He was under the impression that CCA’s got off Thanksgiving and Christmas day (without holiday pay of course). Is there anything in writing that states this? I told him to talk to the union rep. Suggestions?

    • Kenneth Mcgee

      They should be off on thanksgiving and Christmas

  • Lori Roberts

    hi all! I started as a CCA in September, I was just let go on the 2nd and was asked if I wanted to resign or be terminated. I was told if I resign I wouldn’t be able to collect, but if I was let go I couldnt come back to the post office if any positions opened up. they told me my work ethic was awesome and my attendance was perfect but i just wasn’t fast enough. I didn’t know what to do, but I knew I couldnt afford to be out of work without any $ coming in so I told them to let me go. now today i got a call to come in and fill out the paperwork and was also told that because I didnt resign, I can never work fir any federal government job again! does anyone know anything about this? since I wasn’t in long enough i have no union to help me out. and although I did speak to the rep, I haven’t heard anything back from him. can anyone help me understand this? did I totally just screw myself by not resigning?

    • mike

      You cant be fired based off of your speed, that’s what my union rep told me, and its so true, we have tons of carriers at my station who are turtles.

      • Rafael Cruz

        There is no Street standard, your Stewart knows this

  • Bernardine Robinson

    I am a CCA currently on light duty because of a work related injury. I was off work from June to October on medical leave. Prior to my leave, I had won a bid for a temporary hold down. Upon my return, it has been some confusion as to if I am still entitled to the hold down as the route has been put up for rebid in my absence, which was about five months. In looking for where this is addressed in the NALC CCA work issues. Also my question is, am I entitled to keep the hold down? Was it proper for the route to be put up for rebid in my absence since it was less than 6 months? Lastly, is the fact that I am currently on light duty a game changer?

  • Sophia Nixon

    I had an injury last week and went to see the physician my shop steward recommended and that made my postmaster very angry. She, the postmaster, is retaliating against me by telling me my time on routes are unacceptable, mind you, I’ve only been doing routes for 3 weeks. Prior to my reported injury, she never once acknowledged me. Now, she insults my performance while I’m off the clock and in front of other postal employees. She also has discussions with me, my supervisor, and manager to intimidate me. Can I transfer because of her retaliatory behavior? Currently, the lead shop steward tells me to document what the PM says to me, but I’m not very hopeful about the transfer.

  • JM

    Hi! My boyfriend is a CCA and is second in line to become full time. He got hired a year and a half ago and ever since then, he was told he would be second in line. However, another district office just joined his and they want to bump him to with in line which he doesn’t think is fair. Should he fight this? or is this standard procedure?Thanks!

    • JM

      they want to bump him fourth in line**

    • Laura

      standard prcedure

  • Tyie N Tracy Gibbs

    I am being told that my pm was not reappointing me and has actually put in a removal letter/papers supposedly for performance and attendance. I am a 1 year cca for first 5 day break. Any help or advice?

  • George

    If a CCA put in for a hold down on a vacant route before a FT carrier, does the CCA get the route or does the FT carrier gets the route? Just asking because in practice, i seen it is first come first served and its not based on seniority. Is this correct?

  • Chester Peluso

    I have just made it over my 90 mark and there is one other cca who was hired at the same time she has been on just about every route in the office while I have been stuck on just 3. I was told to work out of a different office for the 1st month and he has been on me just about everyday since I got back. I have asked my boss to move me around and he keeps giving me some excuse of why he has not. Now it is after hours and she clocked out on training time and left with him.

  • Michael

    Hi, Im a CCA and have been on the job for about 7 months now. Everything was going great until the post master made an error and someone with retreat rights came back to our office. Now we are way too overstaffed and I am averaging less then 20 hours a week. When I call other offices for work no one seems to have any. I am struggling to make my bills and it is stressing me out severely. Should I end my career and just quit? I can go back to truck driving and make way more money then waiting around for someone to be accepted as a transfer or a retirement situation. If I do quit will I be eligiable for rehire when things get better? Im just not sure what to do at this point? any advice?

  • Alyssa

    Is there a time limit to how long an office can keep a route “open” due to the possible excessing of employees from other offices or distribution plants?

  • Treasure Becker

    What is the difference between the CCA Grade 1 and CCA Grade 2. I understand the steps AA,BB, and CC but not the deciding factor of who is Grade 1 and who is grade 2, can anyone explain this please?

  • Kyle

    So I’m number two in my office to get converted but number one is a soldier who is doing a four year contract with the military,does the conversion work the same way or do we both get converted since he is not there currently?

  • Ruth

    I took my driving obstacle course a couple of days ago. I failed. I asked if I can retake it she ” no, because you wont pass!” Extremly unprofessional, however she did say I can stay and watch. Whats the point. Upon that she didn’t give any info as to what was next, absolutely nothing. When I was in the truck I was instructed to park and waited for other instructions and didn’t receive any. Then they said i sat and waited to long. I explained I was waiting for instructions also when I did drive I didn’t move my head enough. I don’t know what happens next, mind you, she kept my ID. I have been sworn in and everything. Lost!

  • Ruth

    To add, I should and have the right to retest. It was very unprofessional. What happened at the test site deserves alot of attention. The lady wasn’t even my instructor, she didn’t have a right to say anything!

  • Ruth

    As I see the post from other CCA employee, no one in Authority are providing answers. Do they all ignore us, whats the purpose of this site! We all want answers, I also emailed the postmaster to resolve my situation. However this site is suppose to support us, where are they????

  • Robert Moretin


  • Spiros

    Are there any CCA positions open in Corpus Christi tx?

  • victoria oloyede

    Does anyone know how a cca can find out their test score from when they took the exam ? myself and another cca started at the same time and now having conflict of who has more seniority . HR is no help. I also tried to login but it doesn’t show any assessments.

  • tanya williams

    My son-in-law converted from CCA to Regular about 19 months ago. How can he get a transfer to a station closer to home? I was a mailhandler and clerk at a P&DC so, I have no advice for him on this one.

  • JD Esteban

    What are the rules of lead/senior cca being lent to other office for several weeks or even months?

  • Robert Charles

    Can a supervisor at the department of veteran affairs have a seven year break in service then return to work and have senority over a person with the same job classification with ten years uninterrupted service.