The 26-year postal veteran with extensive customer service experience has been serving as acting AVP since last November. Prior to this assignment, Colin was the Eastern Area’s Operations Support manager.
Donahoe noted that Colin successfully led the Area through major weather issues over the past year, both in his role as acting AVP and in Operations Support. “Josh displayed tremendous leadership skills during the Hurricane Sandy recovery efforts in southern New Jersey, as well as the storm-related challenges that affected four Appalachian processing facilities in June 2012,” said Donahoe. He also noted that the Area has completed nine mail processing consolidations during Colin’s tenure — all while maintaining record levels of service performance.
Colin is a former manager of the South Jersey, Columbus, OH; and Erie, PA, districts and is a former Columbus Postmaster.
Colin, who has a “doctorate” in business administration from a company called “Trident University International” (a for profit, online only “college”), also has master’s degrees in human resources management and public administration from Wilmington University. He is a Lean Six Sigma Green Belt, which I’m sure means something to readers involved in the world of online gaming. He is also a graduate of the Advanced Leadership Program and the Processing and Distribution Management Program.