Video: A year after consolidation, Helena customers complain about slow delivery and lost parcels at USPS

It’s been over a year now that the United States Postal Service consolidated the Customer Service Mail Processing Center for Helena, Butte and Great Falls.

One Helena man, Carl Hendrix, said he lost four checks in the mail during the month of December.

“Something is going on, because we had no problems. We’ve had the same address for twelve years. We had no problems at all until they consolidated in Great Falls,” said Hendrix.

Read more: Helena customers complain about slow delivery and lost parcels at USPS | KXLH.com | Helena, Montana.