Video: Reports of missing mail in Tampa lead to USPS investigation

TAMPA – This is normally the hottest time of the year for Nanette Hagan, who owns a Ebay-based sport clothing business. But not this Christmas. Not after seven of her deliveries disappeared in recent weeks.

Hagan says she could not get any answers from the postal service other than confirmation her priority mail packages never made it out of Tampa.

I contacted the Office of Inspector General, the agency that investigates problems with in the postal service. They confirmed Hagan is not alone.

Read more: Reports of missing mail in Tampa lead to US Postal Service investigation.