Canada Post restructuring will lead to changes in local delivery

TRURO – Restructuring at Canada Post will see some residents in the Truro/Bible Hill area receiving their mail later in the day and possibly dealing with new carriers, a union official says.

"Because the routes have been redone, carriers may be in different areas and starting at different times," said Bobbi Jo Brown, secretary/treasurer with Truro Local 132 of the Canadian Union of Postal Workers (CUPW).

"And people who normally may have gotten their mail in the morning because of the way it used to be set up may now not get their mail until the afternoon because of the way the new route is set up."

via Canada Post restructuring will lead to changes in local delivery – Business – Truro Daily News.

CUPW: Do You Have Time to Load and Unload Your Truck?

From the Canadian Union of Postal Workers:

July 12, 2012  –  17:00

LCRMS / Bulletin


Many letter carriers are finding their new routes in Modern Post sites very difficult.  There are many reasons for this, but one important reason is that many routes do not have enough time to load and unload their vehicles.

CPC Must Check Load and Unload Times

Why is this?  Where there are new motorized letter carrier (MLC) routes in a restructure, Chapter 7 of the Letter Carrier Route Measurement (LCRMS) Manual says that obtain vehicle, loading, unloading, and dispose of vehicle times will be estimated prior to implementation of restructures.

Eight (8) to twelve (12) weeks after implementation, the Corporation is required to do a sampling of the actual work process to establish a correct time for these work functions.

The reason for this approach is that in locations like Modern Post sites, the new work process does not exist prior to the restructuring.

This sounds quite straightforward.  But nothing is ever so simple when Canada Post is involved.  Nearly two years after the implementation of the first Modern Post sites, correct loading and unloading times have not yet been implemented in even one location.

In fact, the only places where samplings have been done are in a few Winnipeg and Montreal depots as a result of pressure from the CUPW locals.

What’s the Problem?

  • When structuring the routes, the Corporation deliberately underestimates the time required to do the work – but builds no “cushion” into the routes to accommodate a future change.
  • The 8 to 12 week period goes by without CPC making any attempt to initiate a sampling, even though a schedule was provided to the CUPW National Office.
  • If and when sampling starts, CPC wants to argue about the sampling method, and then later, about how to apply the results in some meaningful way.

10-15 Minutes of Time Missing on Some Routes

The Corporation is delaying this because they know that on many routes, a proper sampling will add 10-15 minutes of additional time that letter carriers are now doing for free.  In some depots, additional jobs may need to be added as a result of the additional time required for the work.

It is very important that CUPW Locals make themselves aware of the sampling schedules for their locals and attempt to consult with the employer regarding the sampling process soon after implementation.

If the employer will not stick reasonably closely to the schedule, a local grievance should be filed on behalf of MLCs at the depot in order to “lock in” damages that result from the employer’s stalling tactics.

Modern Post is difficult enough for members to deal with without missing time credits for required work for months or years.

In solidarity,

Donald Lafleur
4th National Vice-President

This document is available in Portable Document Format (PDF).
Please click here to download it.


Video: Collection Box Target Of Thieves ‘Phishing” Scam

FORT WORTH (CBS 11 News) – Residents in west Fort Worth notified the United States Postal Service Thursday of what appeared to be a phishing scam set up at a neighborhood mailbox.

The scam is an example of a crime that, according to the local postal inspector, has resulted in 30 arrests across the metroplex, since October.

The large, blue stand-alone mailbox that sits at the corner of W. Camp Bowie Blvd. and Winthrop looked normal from the outside, but the internal components were something different. The inside of the opening for the box was coated with an adhesive.

via Local Mailbox Target Of Thieves ‘Phishing” Scam « CBS Dallas / Fort Worth.

USPS newsletter touts advertising campaign that backfired?

For the second time in less than a month, the USPS employee newsletter has carried a story touting JC Penney’s re-branding effort, which made heavy use of direct mail:

As consumers have tightened their belts in recent years, more people are shopping at discount department stores instead of luxury chains. Sensing an opportunity, iconic retailer jcpenney is using this trend to reinvent itself.

Unfortunately, the “reinvention” hasn’t been going very well. The original News Link story appeared on June 19. On the same day the Associated Press reported that JC Penney’s CEO had abruptly left the company:

The surprise move comes as the department store chain is scrambling to reverse a sharp drop in customer counts and plummeting sales after Johnson’s new pricing strategy ended up turning off customers, who are accustomed to coupons and big markdowns. The plan was implemented Feb. 1.

The timing of the News Link story may just have been unlucky, although there had already been indications in the press that the Penney campaign wasn’t working. So why on earth bring it up again? Especially considering today’s news about JC Penney:

Everyday pricing at JC Penney may be a disaster, turning off shoppers used to frequent sales. Standard & Poor’s Ratings Services is lowering its credit rating on the department store operator. This moves Penney further into junk status, with S&P saying the chain’s performance remains weak. Concerns are growing about the firm’s ability to turn its business around. Penney posted a bigger-than-expected loss and a 20 percent drop in revenue in the first quarter as shoppers were turned off by a new pricing plan that eliminates hundreds of sales in favor of lower everyday prices.

Letting employees know about imaginative uses of direct mail is a great idea, but it might be better to avoid publicizing ones that have failed as dramatically as JC Penney’s has!

Update: Our story provoked this reaction from the Intellisent Postal Affairs blog:

Did the USPS folks not see the initial commercials that kicked this ill-advised JCP campaign off? With the lady standing in front of her mailbox screaming about all the coupons and sale flyers she got in the mail??

I have to confess I didn’t see the commercial until today- here it is: