Marijuana gummies and sex in the office are among the highlights of the most recent OIG report to Congress. The Office of Inspector General is required to submit a report on its activities to Congress twice a year. Included in the report is a listing of investigations of USPS PCES Executives. Continue reading
From the USPS Office of Inspector General:
In today’s world of package tracking and interconnectivity, an email from the U.S. Postal Service or even our Inspector General regarding mail delivery might seem legitimate.
That’s what the scammers want you to think. Continue reading
WASHINGTON – The Governors of the U.S. Postal Service today announced the appointment of Tammy L. Whitcomb as the third Inspector General of the U.S. Postal Service. The Office of Inspector General conducts audits and investigations to promote efficiency, and detect and prevent fraud, in Postal Service programs and operations. Continue reading
The USPS Office of Inspector General has issued a report criticizing the postal service’s use of social media to interact with customers: Continue reading
The U.S. Postal Service provides pension and health insurance benefits to its retirees. Postal Service employees participate in the Civil Service Retirement System (CSRS) or Federal Employees Retirement System (FERS) pension programs. The Office of Personnel Management (OPM) administers these programs, including projecting future CSRS and FERS assets and liabilities for the federal government and Postal Service. Continue reading
From the National Association of Postal Supervisors:
May 18, 2016
The Office of Inspector General will be starting Financial Control audits at all postal facilities. Teams will show up unannounced with the attached letter.
Audits will consist of;
When the OIG performs these audits, it is vital that you have all documentation on hand. It remains imperative that all documentation for the retention period is maintained for record keeping purposes.
If there are any issues with the audits, the OIG will contact the specific Financial Unit. As stated earlier this week; District Leadership needs to be included with that process. Once the OIG finishes this audit, the facility will be given recommendations and action items. The turnaround time will be 7 days.
Even after the US Postal Service reached a $56.million settlement with the clerk’s union on the improper use of supervisors to do bargaining unit work, the USPS racked up an additional $11.2 million in payments for subsequent violations
In December 2014 the US Postal Service and the American Postal Workers Union settled a dispute about the use of supervisory employees to do the work of bargaining unit employees. The settlement resulted in a set of guidelines governing such work, and $56 million in compensation for APWU members for past violations. Continue reading
From the American Postal Workers Union:
04/28/2016 – The Postal Service has cut labor costs by more than $10 billion since the Postal Accountability and Enhancement Act (PAEA) was passed in 2006, but its cost-cutting strategies are “not sustainable,” according to a recent report by the Office of Inspector General (OIG).
Labor costs declined by nearly 21 percent (when adjusted for inflation and excluding the pre-funding of retirees healthcare) and account for approximately 75 percent of the total reduction in expenses.
But “the tradeoffs among cost control, service quality, and modernization remain a concern for the Postal Service,” the report warned. The report, titled “Peeling the Onion: The Real Cost of Mail,” said cost-cutting measures included:
- Substituting career workers with non-career employees at an average of 3 percent per year;
- Decreasing work hours by an average of 2.8 percent annually;
- Reducing wages by an average 3.1 percent per year;
- Downsizing and restructuring the network;
- Reducing the number of delivery routes;
- Decreasing the use of air transportation;
- Reducing capital expenditures, and
- Lowering service quality.
The extensive use of non-career employees, who earn lower pay and receive fewer benefits than their career counterparts, is “problematic,” the report found. While turnover among career postal workers is less than 1.3 percent, the quit rate for non-career workers was 29 percent in fiscal year 2014, “perhaps due to low wages and low benefits,” the OIG said.
The high turnover among non-career employees “raises the question of whether the Postal Service can continue to increase its productivity if it has to deal with training and recruiting new employees constantly,” the report said. “Furthermore, the impact on service quality of increased use of non-career employees is unclear.”
“What is clear is that the impact of cost reductions on customer service has been considerable,” the OIG said. External First Class Measurement (EXFC) scores for a single piece of First-Class mail declined by nearly 6.71 percent for two-day service and by almost 38.60 percent for three-day service compared to the previous year – despite the implementation of more relaxed service standards in January 2015.
It’s the Pre-Funding
The report blames the PAEA-mandated pre-funding of retiree health benefits 75 years into the future as the “primary source” of the Postal Service’s financial problems, noting that pre-funding costs reached $49 billion between fiscal year 2006 and 2015. Eliminating the payments would have reduced total losses by 90 percent.
Nonetheless, “Overall, the Postal Service is doing better financially than sometimes reported in the press,” the OIG observed.
“If the Postal Service is to meet the commercial and universal service needs of America’s growing population, it must continually seek to improve customer service and be allowed to make appropriate capital investments to fully integrate its network with the digital world. Postal stakeholders and management need to develop ways and means for generating adequate revenue so that the Postal Service can build for the future,” the report concludes.
APWU President Mark Dimondstein urged management to rethink its strategy. “This report underscores concerns we’ve been raising for quite some time,” he said. “Cuts to service and jobs are hurting the people of the country and jeopardizing the future of our great national treasure.
“If management takes this report with the seriousness it deserves they will stop delaying America’s mail and make sure the Postal Service is properly staffed so that we can carry out our mission. In the end, the Postal Service is a service, not a business.”
The USPS Inspector General has issued a report detailing the failure of the methane detection system (MDS) at the Pontiac, Michigan processing center. The OIG investigation was prompted by a complaint which “identified five employee deaths during a 14 month period”. The OIG report says “We have not correlated these deaths to the safety concern at this time, but are continuing work in this area. However, we are reporting this issue with the methane detection system for your immediate action.”
The Pontiac facility is situated on a “brownfields” site, which was formerly the location of a vehicle manufacturing plant that included a foundry. Among the numerous hazardous substances underneath the building are some that can produce poisonous, explosive methane gas. The building was designed so that any methane entering the building would be vented away, and a warning system (the MDS) was installed to monitor methane levels. The MDS was originally maintained by a contractor. In October 2014, the local USPS maintenance staff took over the management of the MDS system. Five months later, in March 2015, the system stopped working properly.
The OIG report says “Based on our observations and review of the MDS log book, the methane detection system has not functioned properly since March 2015.” It also says that USPS management agreed with the OIG findings and recommendations, but “stated there were never health concerns regarding the employees at the Michigan Metroplex.” The report doesn’t explain how management could have known that, given the lack of a functioning detection system.
The OIG recommended that USPS management:
1. Complete a review of the methane detection system to resolve any issues.
2. Establish an ongoing process to independently validate the results of the methane detection system on a periodic basis.
Management agreed with the recommendations, but said that the review would not be completed until May 31, 2016, while the target date for independently validating the MDS system is October 31, 2016.
US Postal Service Inspector General David C. Williams announced today that he is leaving the aganecy effective February 10. Here is the letter he sent to his staff today announcing his departure:
I would like to announce a new round of significant operational changes.
Actually I can’t do that… because I can’t think of what another round could possibly look like. You are perfect. And so…I am saying goodbye. My last day is Friday, February 19. You may remember I was eligible to go when my last appointment was renewed, but we were in the midst of a threatening financial storm and I promised to stick with you through it. I will remain on for short time as the Board of Governors name a new Inspector General for the organization. Continue reading