Video: Philadelphia business owner feels let down by USPS EDDM mailing

PHILADELPHIA –

A small business owner is trying to hang on. He’s had to cut an employee’s hours and is now hustling for every dime after an attempt to boost his business fails miserably.

He says the U.S. Postal Service let him down. FOX 29 Investigates’ Jeff Cole has been working the story.

Jerrell Love is proud of the heating oil and HVAC company he has built from the ground up. The hands-on owner employs three drivers, a service tech and an office manager.

As the cold weather approached, Love wanted to drum up some new business.

Rather than hire people to walk door-to-door, like he used to do with strong results, Jerrell aimed for wider reach by showing some love to the U. S. Postal Service.

A friend suggested trying Every Door Direct Mail, a service that the struggling postal service – now billions of dollars in debt – started in 2011 to fight off competitors.

FOX 29 News Philadelphia | WTXF-TV

Read more: FOX 29 Investigates: Poor Response To Post Office Mailers – FOX 29 News Philadelphia | WTXF-TV.