NALC: Customer and employee rights when USPS solicits customers to change the mode of mail delivery

NALC is aware of an effort by the Postal Service in different parts of the country to convince customers to agree to change their mode of mail delivery to cluster box or centralized delivery. This page contains the latest information detailing the rights of both postal customers and letter carriers, and we have created a fact sheet (available for download here) outlining customers’ rights when USPS solicits to change the mode of mail delivery. Continue reading

USPS Finally Delivers Mail To Bedridden Queens Man In Need Of Medication

NEW YORK (CBSNewYork) – For many residents in one Queens community it hasn’t been a matter of when the mail will arrive, it’s been a question of if their packages will ever be delivered.

The mail emergency in the Rockaways has been going on for nearly a year.

Now, one man whose life literally depends on receiving medication through the mail is getting action after CBS2 demanded answers from the U.S. Postal Service.

Joe Coughlan says he can’t believe what a difference a few minutes made after he shared his story on CBS2.

“Packages that have literally been missing for months are suddenly showing up here,” Coughlan told CBS2’s Hazel Sanchez Monday.

Source: USPS Finally Delivers Mail To Bedridden Queens Man In Need Of Medication « CBS New York