ARLINGTON HEIGHTS, Ill. (CBS) — No mail, late mail, stolen mail, someone else’s mail – all of these are complaints we’ve heard from residents in Arlington Heights.

They are fed up with the U.S. Postal Service. So while we work to get them some answers and a solution, CBS 2’s Audrina Bigos went to Arlington Heights to check out the problem.

Stephen Smith has one major headache, and the cause is displayed in an array of printed papers on his kitchen table.

“Each one of these is for the times I’ve filed a complaint, and there’s dozens,” he said.

All of the complaints were filed with the U.S. Postal Service.

“The biggest complaint is my mail didn’t come again today,” Smith said. “I’ve gotten one phone call back in 23 e-mails I sent to them.”

It’s a really sore topic in Arlington Heights.

Source: Arlington Heights Residents Are Fed Up With The Lost And Late Mail, Say Postal Service Is Unresponsive – CBS Chicago

The fiercest competition in e-commerce delivery is happening at the curb. Local governments swamped by growing fleets of parcel vans and food-delivery vehicles are turning to what urban planners call “curb management strategies,” the WSJ’s Scott Calvert reports, as they wrestle with congestion from the relentless surge in online shopping.

The battle for street space is the flip side of the boom in the digital economy, with many cities now snarled in historic traffic jams as more package trucks block driving lanes and double-park to deliver orders. One study shows daily deliveries to Washington, D.C., more than tripled from 2010 to 2018.

Cities are looking for solutions. Washington has created 28 dedicated pickup/drop-off zones around the city, while Seattle is putting sensors in loading areas so truck drivers can use an app to find open spaces. With parcel shipments soaring, urban planners say broader solutions may be needed.Source: Logistics Report: Competing at the Curb; Reshaping Global Trade; Cutting Shale Suppliers