the daily news digest of the postal world since 1998


USPS realigns Marketing/Sales again- to "take advantage of natural synergies". Seriously.

The USPS is realigning its Marketing and Sales organizations again. This time we’re told that the moves will ” increase strategic alignment” which must be a good thing, as well as “take advantage of natural synergies among coordinating work groups”.

You have to wonder how long these “natural synergies” have gone without advantage having been taken of them! I can’t remember reading a more meaningless string of words in a long time. And I read Darrell Issa’s press releases!  But it all sounds somehow familiar- if anyone can recall how many times the USPS has realigned its Marketing and Sales departments in recent years, for similarly nebulous reasons, please let us know in the comments. As for how well those reorganizations have worked, well, the less said the better!

Here’s the rest of the announcement from USPS News Link:

USPS is making changes in the Marketing and Sales structure at headquarters to increase strategic alignment, streamline operations and take advantage of natural synergies among coordinating work groups.

  • A Retail Channel Operations department has been established in the Chief Operating Officer organization. The new unit will focus on the integration and implementation of the retail strategy and technology for the retail network.
  • The Retail Technology Support team, now under Engineering Systems in the Chief Information Officer organization, will be responsible for day-to-day management, integration and deployment of retail-related technology that supports Retail Channel Operations programs.
  • A new Retail Marketing and Strategy group under Brand Marketing will develop retail channel marketing strategies to improve the retail customer experience, maximize retail revenue and reduce the cost to serve. This includes initiating and expanding business partnerships with outside product companies and retail providers.
  • The Insights and Marketing Services group under Brand Marketing is being expanded to make more effective use of advertising and graphic services that support strategy development and implementation.

Stamp Services also is realigning its resources, combining Stamp Manufacturing with Stamp Fulfillment Services to coordinate production and distribution under a single group. Stamp Development also has been realigned, shifting resources to help with research. In addition, the functions within Licensing have been further defined to improve processes and protect stamp designs.

Employees impacted by these changes have been notified and will be kept informed throughout the transition and implementation process. Within headquarters, only employees impacted by this organizational change are eligible for the Voluntary Early Retirement.

More information related to organizational change is available on the LiteBlue employee website. Go to the Organizational Changes pages and the Workforce Connection site. Employees also can find these links in the “Hot Topics” section on LiteBlue, or the “My HR” section on the upper right corner of the LiteBlue home page.

Employees should check these sites often for updates.


Post office flags at half-staff through September 20

From USPS News Link:

half staff flagAs a mark of respect for the victims of the Sept. 16 shootings at the Washington, DC, Navy Yard, President Obama has ordered that the U.S. flag be flown at half-staff at all federal facilities throughout the United States and its Territories and possessions until sunset, Sept. 20, 2013.

When flown at half-staff, hoist the flag to the peak for an instant and then lower it to the half-staff position. The flag should be raised to the peak again before it’s lowered for the day.


Video: Postal inspectors investigate mail theft in Idaho City

IDAHO CITY, Idaho (KBOI) – Stolen mail involving a postal worker is the focus of an investigation in Idaho City after complaints of "missing contents from packages and letters," according to the U.S. Postal Service Office of Inspector General.

"Some of our mail, you could tell that it was open because some of it would just be taped, like a piece of Scotch tape would be right back on it or corners of it would be torn open," said Amber Firkins of Idaho City.

Firkins said she’s lived in the city of 485 for three years and her mail has been a problem since she moved there.

Read more: Postal inspectors investigate mail theft in Idaho City | Local & Regional | Boise, Meridian, Nampa, Caldwell, Idaho News, Weather, Sports and Breaking News – KBOI 2.


USPS plans marketing gimmicks for Inverted Jenny stamp commemorative

From USPS News Link:

invertedjennygimmickUSPS is planning some unusual marketing tactics when it introduces the 2013 version of the Inverted Jenny stamp.

The original version of the stamp is one of the world’s most collectible. A sheet of 100 of the famously misprinted stamps — displaying an upside-down image of a World War I Curtis Jenny biplane — was accidentally sold to a customer in 1918. Today, 88 of the original stamps remain from that sheet of 100. Some have been sold for more than $900,000. Read More


You don't have to make a federal case out of it! Do you?

Picture this: you run a business and one of your customers sues you in small claims court. The judge throws the case out. What do you do next? Celebrate? Not if you’re the US Postal Service.

aboutDCCourtsWhen a customer’s insurance claim was thrown out by the District of Columbia small claims court for “improper service”, the customer asked the judge to reinstate the claim. That request, according to DC District Court Judge Ketanji Brown Jackson, is one that “ordinarily poses a high hurdle and is rarely successfully mounted”. So all the USPS had to do was oppose the reinstatement, and the issue would likely have ended right there.

But the USPS didn’t do that- instead it literally decided to make a federal case out of it. Read More


Asendia moves to Heathrow

Asendia is stepping up its presence in the global postal logistics sector with a move to a new, upgraded processing and air conveyance centre at Heathrow, following months of consolidating its business interests in the UK.

From Monday 16th September, the new 70,000 sq ft facility close to Heathrow Airport will house staff from La Poste, Swiss Post and the recently acquired Pitney Bowes IMS UK. The building work was finished two days ahead of schedule heralding a good start to the new venture. Read More


Colorado flooding impacts postal services

The postal service has had to adjust its operations in response to the flooding in Colorado:

USPS is closely monitoring conditions in the Boulder Colorado area. Due to widespread flooding and road closures, delivery has been impacted. USPS has relocated postal services for a number of addresses in the areas of Jamestown, Coal Creek Crescent, Lyons, Allenspark, and Drake, along with Glen Haven, Estes Park, Bellvue, Masonville, Milliken and Orchard.

While delivery may be impacted in these areas due to road closures, impassable roads, and inaccessibility of mailboxes, USPS will make every attempt to deliver to all addresses.

For updates, check the USPS web site: USPS Service Alerts.


Demographic Selections Now Available for Every Door Direct Mail Online Mapping Tool

Glen Allen, Virginia (PRWEB) September 16, 2013

Taradel LLC announced today the launch of Demographics with Heatmap ROI, an upgrade to its existing online mapping technology for the USPS® Every Door Direct Mail® program.

The new feature enables advertisers to mail offers to the postal carrier routes that best match their target audience profile. Advertisers can include up to three demographic selections, at no additional cost, to identify the best direct mail campaign distribution areas. Available demographic selections include: household income, age, home ownership, presence of children, and gender. Read More


Scottish leader demands delay in Royal Mail privatisation

Alex Salmond, leader of the Scottish National Party and First Minister in Scotland, said yesterday that there should be a moratorium on the sell-off of Britain’s universal postal service provider until the referendum on independence, which takes place September 2014.

He said postal privatisation should be delayed so that in the event of a split in the union, Scotland could keep Royal Mail assets “part-owned by the people of Scotland” in public hands.

Read more: Scottish leader demands delay in Royal Mail privatisation | Post & Parcel.


Louisiana window clerk gets probation for theft

uspsoigWILL R. BULLOCH, age 27, a resident of Franklinton, Louisiana, was sentenced today to two years of probation by U.S. District Judge Lance M. Africk for the theft of United States mail by a postal employee, announced U.S. Attorney Dana J. Boente. In addition to the term of probation, Judge Africk ordered BULLOCH to pay $11,227.40 in restitution to the United States Postal Service. Read More