From the Wall Street Journal Logistics Report:
Logistics experts say Postmaster General Louis DeJoy’s effort to revamp postal transportation operations may have been the right plan at the wrong time.
The directive to run trucks on a stricter schedule is aimed at saving money through efficiency, the WSJ Logistics Report’s Jennifer Smith writes, but came just as the pandemic triggered an upheaval in business and growing demands on services.
Mr. DeJoy’s postal push is getting strong attention in logistics circles because the postmaster general has held prominent roles in the sector and says he is bringing a nuts-and-bolts transportation operations discipline to the agency. Former postal executive Robert Fisher says Mr. DeJoy is going after a shipping operation ripe for improvement. But the dramatic shift by consumers to e-commerce has pushed millions more parcels into the postal network, leaving sorting centers with heavy backlogs and unable to catch up as volumes have grown.