CHICAGO (CBS) — No mail for weeks – we’ve learned it’s not just one Chicago neighborhood waiting.
CBS 2’s Tara Molina first exposed the issue Tuesday night in Hyde Park. But now, she has learned Chicago’s Association of Letter Carriers confirms what USPS denies – there are problems.
With more and more people ordering online during the pandemic, Molina is told it’s busier in every Post Office now than it typically is during the holidays. But that’s not the only reason we’re hearing about delays across the city.
It’s been a rough summer for Carmen Smith-El.
“So frustrating,” she said.
Smith-El lost her mom during the pandemic and still doesn’t have any of her insurance documents or medical bills, because she isn’t getting her mail.
“It’s terrible,” she said. “What I’m having to do is call a lot of people; just call my bill collectors.”