USPS introduces cremated remains container for animals

New Animal Box for Shipping Cremated Remains

On September 16, 2019, the Postal Service introduced a Priority Mail Express Cremated Remains Box. The box provides customers that mail Cremated Remains increased visibility and security. There was also an update to the Label 139, Cremated Remains to increase the size of the label and change the color to bright orange.

On February 17, 2020 the Postal Service introduced the Cremated Remains Animal Box. The new box is a smaller version of the original (human) box, allowing customers to mail animal remains and smaller portions of cremated remains with the same increased visibility. Customers are still required to follow mailing guidelines for cremated remains located in Publication 139, How to Package and Ship Cremated Remains.

Customers shipping Cremated Remains (human and animal ashes), both Domestic and International, must still use Priority Mail Express (PME) service only. If the customer chooses to use their own packaging, they must adhere to the same labeling guidelines. The customer or retail clerk will be required to affix the new Label 139 to ALL FOUR SIDES, PLUS THE TOP AND BOTTOM, of the box being shipped Priority Mail Express (PME).

The Cremated Remains Animal Box supplies include the following items:

  • Animal Kit 1 – PME Cremated Remains Animal Box with a roll of PME tape
  • Animal Kit 2 – PME Cremated Remains Animal Box, A roll of PME tape, a self-sealing plastic bag, bubble cushioning, and a copy of Publication 139, How to Package and Ship Cremated Remains

These boxes are available to customers and businesses via The USPS Postal Store at https://store.usps.com/store/home at no additional cost. The Label 139 is available on the Postal Store and has been shipped to all Post Offices.

Service Talks and Frequently Asked Questions are available at https://blue.usps.gov/marketing/newproducts-innovation/cremated-remains.htm

For more information please contact ShippingServices@usps.gov.