CHICAGO (WLS) — According to the unofficial motto of the U.S. postal service, your mail will get through even in the rain, sleet or snow. But the ABC 7 I-Team found the challenges to mail delivery are worse than bad weather.
After many complaints of delayed and missing mail, Consumer Investigator Jason Knowles and the I-Team went digging through data to find out where most of the delays are coming from and why service may be unreliable.
“I’m livid. I don’t have a job,” said Stacey Turner. She blames the U.S. Postal Service for losing her job. “I don’t have any income coming in.”
Turner said she needed to give her employer a letter from her doctor, explaining why she needed time off. Her employers’ request for a doctor’s letter got to her post office in time, but it wasn’t delivered to Turner’s home for eight more days. Turner said she then missed her employer’s deadline.
“What is even sadder is nobody wants to help you,” she said.