GOLDEN VALLEY, Minn. (FOX 9) – The United States Postal Service estimates it will deliver more than 800 million packages this holiday season, UPS estimates it will deliver 750 million packages and with more and more people shopping online, this can lead to delivery delays.
Some are also struggling to get their packages delivered to loved ones by Christmas.
One Golden Valley woman watched as her package bounced between Minneapolis and Chicago even though it was supposed to be heading to the United Kingdom.
Tamara Hanson, of Golden Valley, says she sent five packages to friends in the United Kingdom at the beginning of December. She was told they would take about a week to arrive. She says one of the packages was delivered but, by using tracking numbers, she’s watched the other four bounce between Chicago and Minneapolis for weeks.
“I’m frustrated because I had to spend a lot of money to ship overseas,” Hanson said.
Hanson says she has called the post office and has been directed to several people there. She says the most recent number she was given rings and rings until she gets a message saying her call cannot be completed.