Downtown Dallas residents say they’re frustrated over post office problems that have been going on for more than a year.
Caitlin Potter got married in late September.
Over two months later, she’s still getting RSVP’s from guests who attended the wedding.
“It’s frustrating to come back from the wedding and have 5 or 10 of them in the mail. It was stuff people had mailed on time. I’m trying to understand the why and how we can fix this and make it better,” Potter said.
Potter took to social media after she received mail soaking wet, not at all, or several months late.
She received dozens of responses online and realized many other people who go to the downtown post office and ones nearby were experiencing similar problems.
She now mails letters at a distribution center to try to avoid mail issues.
“I live downtown, about a block away from the post office that’s at St. Paul station. And that was the post office of choice because I like to walk everywhere. But after having so many issues, we’ve stopped mailing things from there,” Potter said.
In a written statement, USPS told NBC5 that it was aware of the issue and is researching the matter.