AUSTIN, TEXAS (KXAN) — A number of Austinites say their mail never made it to its destination when it was sent through the Balcones Post Office on Jollyville Road.
According to U.S. Postal Inspector Jarrod Resendez, the postal collection box in front of the Balcones Post Office was tampered with on Friday, May 24.
“To protect out customers, the box was immediately removed and has since been replaced,” Resendez wrote in a statement. “At this point, we have no way of knowing what, if any mail pieces were stolen, but we strongly encourage any customers who believe they are the victim of mail theft to report it to our agency at www.uspis.gov or by calling our hotline at 877-876-2455.”
Several neighbors, however, told KXAN their mail was lost before the May 24th incident.