The U.S. Postal Service is apologizing to a family in Saint Augustine after a neighbor found prescription medication delivered to the wrong address.

“There are all kinds of issues that seniors have with their medication — their life depends on it,” said Sandy Hinrichs, who lives in the Cascades at World Golf Village.

She alerted First Coast News when she saw a mail carrier deliver prescription medication to her neighbors after they’d asked their mail to be forwarded to New Hampshire, where they were spending a few months.

“This is not a game,” Hinrichs said. “This is the U.S. Postal Service, and you’ve got to be responsible.”

After First Coast News told the postal service it was investigating, a spokesperson issued an apology.

Source: Postal Service apologizes after medicine delivered to wrong address | firstcoastnews.com