MOSELEY, VA (WWBT) -12 On Your Side gets results for an elderly disabled man who tried to stop the postal service from sending his important mail to the wrong house.
The letters were going to his son’s home instead of his and causing months of confusion.
The mix-up began when his son moved out of his parents’ home. It persisted for a year, until NBC12 got involved.
William W. Brooks called 12 Investigator Diane Walker a few days ago to say the confusion is corrected and his mail is showing up just the way it should.
Father and son, William W. Brooks and William K. Brooks say they tried many times explaining the problem to postal staff. They say the complaint was always noted, and the follow through always fell short.
“After it was on TV, I think everybody in the world saw us,” said William W.Brooks.