(WWBT) -No more missing mail mystery. Diane Williams turned to 12 On Your Side for help getting her mail delivered to her new home. For months, no one could figure out why she wasn’t receiving mail, but now, all that has changed. It was a two-month long battle, and that was a hardship for her.
Her cable service was threatening disconnection and other creditors were hitting her with late fees. We contacted USPS and they got right on it.
Excited and relieved, Diane Williams called 12 to show us what she received in her mailbox not long after NBC12 Investigators notified the United States Postal Service of the mail delivery problem she was having despite her own efforts to resolve it.