PORTLAND, Ore. — David Bouchard says his frustration with the Waterfront U.S. Post Office at the corner of Southwest 1st and Madison in downtown Portland started at the end of last summer.
“I came here last August to try to send a package off. I got turned away. The staff wouldn’t help me,” said Bouchard.
Bouchard is blind and unable to address a package or letter himself.
Bouchard says he was turned away several times by postal clerks who refused to help him address packages and envelopes.
Bouchard brought yet another letter, plus a group of supporters, to the Waterfront post office Tuesday hoping staff had finally gotten the message that they’re supposed to help people like him with disabilities.
That didn’t happen, at first.