“When they smile, and it’s genuine, it actually picks my day up,” says an enthusiastic Jerred Thill.
He’s been trying to deliver smiles to his customers for the four years that he’s been with the Postal Service, which is why he always has one on.
But the last week it’s been harder than ever before.
“It’s been a crazy rollercoaster,” Thill states, “of people saying I’ve done something spectacular and I’m still trying to figure out what I did that was so spectacular.”
He saved a man’s life.