Video: Customers question Postmaster’s return to Andrews TX post office after complaints

ANDREWS, TX (KWES) –
Postmaster Yolanda Bradley of the Andrews Post Office has been back to work following complaints from customers and an investigation from the inspector general. On Tuesday, some customers questioned the decision.

Al Novogradac, a customer said, “She’s very rude. She talks down to people like she’s better than we are.”

He was the most outspoken of the Andrews Post Office customers when he described his interactions with the Postmaster Yolanda Bradley. Throughout last year complaints, about missed and delayed mail, awful customer service and a shortage of mail carriers led to the inspector general to investigate her office. Novogradac said he witnessed all the issues personally.

KLTV.com – Tyler, Longview, Jacksonville |ETX News

Read more: Customers question Postmaster’s return – KWES NewsWest 9 / Midland, Odessa, Big Spring, TX: newswest9.com |

  • Mailmam

    Perhaps she has been retrained and what ever was bothering her has been alleviated. I don’t always believe the customer, they have been known to, shall we say exaggerate.

  • F. Lorne

    oh yea, Retrained on how to properly blame it on the clerks and carriers.