WILLIAMSBRIDGE, The Bronx — The email we received from Tony Williams in the Bronx complained that his local post office lost two of his packages in a month.
Even worse, when he went to the Williamsbridge Station on Gun Hill Road to look for his packages, he said it took him an hour of standing on line to get to the customer service window. That was followed by another 45 minutes of them searching for his packages, only to be told they could not find them.
In his email, Tony Williams included pages of complaints from the Internet about the Williamsbridge Station. According to one review, the station “could easily be the slowest, dirtiest, and worst managed post office in the entire country.” Others said “it’s disgusting” and this post office “gets an F–.”
PIX11 went into the Williamsbridge Station and heard the same complaints that we read on the internet. “It’s very slow, very congested,” said one woman on line.