Mail service in Texas impacted by tornadoes, flooding

GARLAND, TX — The violent tornadoes that roared through the Garland area over the weekend sadly resulted in the loss of lives, property and impacted mail service in the delivery areas of Garland, Rockwall and Rowlett.  In addition, mail delivery may also be impacted because of flooding in Red Oak, Brownsboro, Atlanta and Melissa.

All Post Offices are expected to be open for business.

In those locations where roads are impassable or unsafe for travel due to closure by local emergency officials, mail delivery services may be temporarily curtailed until normal conditions are restored. Those customers who are unable to receive mail delivery may pick up mail at their local delivery Post Office:

  Garland South Post Office   501 E Oates Road   Garland, TX 75043
  Rockwall Main Post Office   609 S Goliad Street   Rockwall, TX 75087
  Rowlett Main Post Office   3416 Enterprise Drive   Rowlett, TX 75088


Customers are required to provide their delivery address and a valid photo ID in order to pick up their mail.

If mailboxes are blocked off and conditions are difficult, letter carriers must always consider safety and accessibility first. Letter carriers are instructed to not deliver to mailboxes and locations which are too hazardous to access.

Customers can call the Postal Service’s toll-free number 800-ASK-USPS (800-275-8777) or the TTY number 877-TTY-2HLP (877-889-2457) for help with any postal related questions they may have.