Video: USPS package delivery bedevils Illinois business owner

BELLEVILLE, IL (KTVI) – A package bound for a Metro East boutique hits several bumps during its journey from Texas to Belleville.

Contact 2’s Bonita Cornute reports the wait put the business owner in a bind.

Ruth Starr is an established boutique owner. First in Belleville, then south-eastern Missouri and now she`s back in the Metro East preparing to open a new store.

She uses the United States Postal Service to receive and ship her inventory. Her most recent special order made multiple unexplained stops that delayed delivery to 2 out-of-town customers.

Both customers live in northern Illinois. They paid for the dresses while in town for a convention in early August. Ruth waited two and a half weeks for a 2 day priority delivery from Texas. She followed the tracking on-lineIt started in Houston, went to north Houston, then to Hazelwood Mo. From there it landed in Columbia IL. It didn`t belong there so it was sent back to Hazelwood. Hazelwood sent it out on Aug. 20th. But it was in limbo for days. On the sixth day it arrived in Des Moines Iowa. Des Moines sent it back to Hazelwood. 18 days after the journey Ruth picked it up at her post office in Belleville.

Source: Package delivery bedevils business owner |

  • Michael

    Sounds like something damaged the address or barcode to cause the sorting scanners to misread the address.

  • StillStandingNow

    Something I paid dearly for, and want badly started out priority mail in CA ON 9-17-2015. On 9-20-2015, it STOPPED IN THE HAZELWOOD, MO USPS SORTING facility. SEP 20-2015 to OCT, 01, 2015- missing package stopped tracking…still no sign of it. Will call tomorrow. Wow. Just googled the USPS Hazelwood Sorting Facility. Several mail sorter USPS workers were charged this summer for package theft. Hope it’s not still going on.