High-tech carrier tracking system

From USPS News Link:

Shane Stricklan is watching a computer screen that shows tiny trucks moving along a map. This isn’t a video game: It’s a program to help strengthen the Postal Service.

The trucks indicate the current locations of letter carriers in Layton, UT, where Stricklan is Postmaster. Each truck is one of several colors, including green, which means the carrier is on schedule, and red, which means he or she is running late.

“It’s a real quick snapshot,” said Stricklan.

The Delivery Management System (DMS) also is available at other Post Offices across the nation, part of an initiative to establish Local Operations Centers (LOCs) that use USPS technology more efficiently.

In Layton, DMS helps support carriers on their routes. “When you see someone struggling … you can go out and identify what issue that carrier is having,” said Stricklan.

The technology benefits customers too. The up-to-the-minute GPS and scanning data that feed DMS can be used to help customers who contact USPS to check on the status of a delivery.

“You can tell them where their package is on the route and approximately when the carrier is likely to deliver it,” said Stricklan.

Source: High-tech help | USPS News Link

  • Gypsy

    When you see someone struggling??? We’re here to help.

  • Ben.Frank.Len

    This all sounds so good. It may do away with another wave of postmaster positions like Postplan did.

    Why should the USPS pay anybody 60-100 grand a year watching dots run around on the screen, and answering the phone?

    Computers are doing just about everything… except carrying the mail.

  • Johnson

    You’re taking another 1 hour break, THIEF? Now we can prove it!

  • Kat Winski

    yeah, right.

  • MikeS

    Go out and pressure them into walking faster.

  • jonnyohio

    I laughed when I heard that. More like go out and interegate them as to why they are behind by 10 minutes today. Just what we need, more tools for management to sit around and abuse us with. How do we pay for all this? Oh I know, cut carrier pay and benefits.

  • GrezySpoon

    Shane Stricklan, the PM named in the story, made $88,593 last year (before any bonus’s)

    Layton, UT: Estimated median household income in 2013: $65,700 (it was $52,128 in 2000)

    Not a bad gig for watching dots on the computer screen

  • Stellar Steve, LSSA

    Why not just automate management? A computer could follow the carrier route better than a human, and could issue messages and Letters Of Warning, too. A computer could also approve leave requests, schedule OT, even verbally chastise the workers, why pay someone nearly $100,000 a year to do this, especially in offices with three or more supervisors doing nothing but answering the phone?

  • dee

    Agree!! They should do our job

  • Ben.Frank.Len

    I agree, management should be automated, consolidated, or even better, outsourced. I’ve always said, work at the US Postal Service is totally repetitive. There is so much duplication of tasks, especially in the management functions that it could be consolidated in fewer locations or even outsourced.

    Think about it… 1 computer to record and analyze the movements of hundreds or even thousands of carriers.

    Or, outsource to India or China, and pay people in those countries a few dollars a day to watch the dots on the screen.

  • BigBob

    “Should a carrier deviate from his or her designated geographic zone during street delivery, an alert is sent to the supervisor in an email or text message. The DMS will display an icon to indicate the location and timeliness of each carrier. As illustrated below, a red circle indicates the carrier is more than 15 minutes behind schedule, a yellow square indicates the carrier is fewer than 15 minutes behind schedule, and a green diamond indicates the carrier is either on time or ahead of their scheduled delivery time.”

    It must be a bit stressful to know that you’re held responsible
    for every minute of your workday and that all those minutes of all those days are
    stored for future reference.

    But, then again, maybe that’s the whole idea.

  • vitameatavegamin

    No other people in the USPS are subjected to this crap………but carriers. When other crafts and management are under this crap….then anybody’s whining about carriers I’ll listen to.

  • Robert Cone

    Micromanagement at it worst!