Video: Neighbors Furious USPS Won’t Replace Vandalized Mailbox

People in a Lancaster, California neighborhood are facing off with the U.S. Postal Service, after thieves ripped open and vandalized their community mailbox.

Kristen Sheils tells the I-Team that she and her 11 neighbors have been unable to receive mail deliveries since vandals damaged their cluster box unit, or CBU, in April.

While they once could walk just a few blocks to retrieve their mail from the CBU, residents now have to drive 20 minutes each way to collect their mail from a U.S. Postal Service sorting site.”It’s just a huge inconvenience,” Sheils said.

The USPS says it has offered to replace the box, but only on the condition that the residents sign an agreement that would make them financially responsible for any future damage.

Source: Neighbors Furious USPS Won’t Replace Vandalized Mailbox | NBC Southern California

  • Doug

    THIS IS ANOTHER OF THE POSTAL SERVICES LIES STARTED BY THE LAST POST MASTER GENERAL. PATRICK DONEHOE SAYS WE ARE DOING YOU A FAVOR,CLUSTER BOXES ARE MORE SECURE . THEY ARE GETTING BROKE INTO EVERYWHERE AND THE PO WILL NOT TAKE RESPONSIBILITY FOR THEIR LIES. PEOPLE NEED TO STAND UP AND DEMAND THEIR POSTAL SERVICE STARTS BEING A SERVICE AGAIN, B4 IT GETS MUCH WORSE

  • Recommender

    Usually this is replaced by post office with the labor of a letter box maintenance , but since the PO cut to the bone on everything, customer services is a mist. American people need to awake Congress from this mess.

  • Mike Spurling

    Why doesn’t the residents use their homeowners insurance to replace the mailboxes. Why should the USPS have to pay for it.

  • Doug

    How would that work Mike? Would the insurance be willing to pay for postal property? Would the insurance only be willing to pay for their customers box? How much would this cost the homeowner since most policys have a a $500 or $1000 deductible.

  • Suze Michael

    Would love to know the final resolution as my elderly mother can’t get her mail delivered because of same problem. She doesn’t drive, does the post office have an obligation to get her mail to her? Can we legally install a mail box at her curb and request delivery (like they used to deliver to each home years ago)