Senators request postal study and improved mail delivery standards

(U.S. Senate) – As the U.S. Postal Service continues to face a budgetary shortfall, Senators Jon Tester (D-Mont.) and Heidi Heitkamp (D-N.D.) want better postal data so policymakers can make informed decisions on how to improve service in rural America.

Tester and Heitkamp wrote Postal Regulatory Commission (PRC) Chairman Robert Taub to urge his agency to conduct an in-depth study of rural mail delivery.

Since 2011, two-thirds of Montana’s mail processing facilities and one-third in North Dakota have been closed, increasing delivery times for First-Class Mail and virtually eliminating overnight mail delivery in much of the region.

“Recent changes to USPS delivery standards coupled with processing plant closures and consolidations have had a devastating impact on the quality of service in rural America,” the Senators wrote. “We firmly believe that the continued closure and consolidation of mail processing plants across the country hinders letter carriers’ ability to ensure timely delivery and diminishes the Postal Service’s competitiveness and relevancy in a twenty-first century business environment.”

The Senators want the study to focus on mail service between rural communities and between urban and rural communities. They requested that PRC’s findings be made public semi-annually.

Tester and Heitkamp recently hosted a roundtable with stakeholders to discuss the Postal Service’s sizeable impact in rural America. Earlier this month, Heitkamp brought together the first bipartisan meeting of solely Senators from rural states, including Tester, to speak with the U.S. Postmaster General about the impact that mail processing facility closures and service standard reductions have had on families and communities throughout rural America. Both senators were critical of recent Postal Service decisions that they say degraded delivery standards in their home states.

Tester and Heitkamp’s letter is available online HERE.

  • James Martin

    A STUDY? The latest round of closing that has been delayed was causing major delays nationwide. Should come as no surprise given a three day operational window that mail would slow past intended standards if a letter/package has to pass through more than one processing plant. 3 days here …..3 days there …… Need to use some common sense and actual numbers …..not the lean six sigma …..do the study and make sure you cut (X) number of jobs when you get done with your numbers garbage.