Video: USPS Oakland plant finally changes 911 policy that may have cost employee’s life

The United States Postal Service (USPS) changed an outdated emergency policy in January following an NBC Bay Area investigation that exposed critical delays in a life and death situation at a mail processing facility in Oakland.

The policy, dating back to the 1970s, advised postal service employees not to call 911 first when they witnessed a medical emergency and instead instructed them to call the onsite postal police unit. The policy stated “Only the postal police are to initiate the 911 procedure.”

The USPS adopted a new 911 policy in the Oakland facility at the beginning of the year. The first line now states “In an emergency, anyone should immediately call 911.”

Read more: USPS Changes Outdated 911 Policy | NBC Bay Area.

  • RouteAbolished

    Not only did it take someone to die, but there had to be a newscast informing the public, for some station/district/area manager to change a previous CYA policy.

  • Deserving lawsuit

    Any employee reading this knows Postal mgt cares less if you live or not. It’s all about meeting their numbers. Bet they have a VP of safety doing nothing somewhere. Employees having the right to call 911 is a time wasting practice. They only changed the barbaric policy to cover their behinds, something they’re very good at. If I were the family I’d sue them for gross negligence, OSHA violations, unfair labor practice, unsafe work environment ,wrongful death or anything else a good attorney wanting national exposure can think of.