Video message to postal workers from PMG Megan Brennan

Postmaster General and CEO Megan Brennan outlines her vision of investing in the future of the U.S. Postal Service. In her first recorded message to all employees, she said the USPS will:

– Invest in the future, including strengthening employee training and making needed infrastructure improvements.

– Speed the pace of innovation by developing new products and services.

– Empower employees, giving them more flexibility to better serve customers.

– Build an efficient network, including continuing to streamline the Postal Service’s operational footprint.

  • TeflonPalin

    Last video our boss would let us see was on the data breach, just because he had too. Before that it was years that we didn’t get to see a video. They are just fluff but nice for a short break in the morning. No plan 5 talks in the morning either. Much easier to make the numbers look good if they cut out videos and service talks,

  • Mailman

    If you missed Don the Whore’s videos with him telling lies and making BS statements to employees,you didn’t miss anything.

  • mailbox

    Our office is the same way… oops… TV doesn’t work…we’ll read the highlights over the intercom after you hit the street

  • Maven

    Let’s break this “CEO speak” into what the new PMG really means:

    – Invest in the future, including strengthening employee training and making needed infrastructure improvements.

    – Actually means: We aren’t going to do anything. This is “in the future” which means we can keep putting it off while telling you there’s no funding available or “we’re in the process of doing this.”

    – Empower employees, giving them more flexibility to better serve customers.

    – Actually means: The employees mentioned here are the overpaid buffoons at headquarters who work from home when they want. “Giving them more flexibility” means allowing them to blow even more money creating work for themselves while claiming it benefits USPS.

    – Speed the pace of innovation by developing new products and services.
    – Actually means: Waste more money at headquarters on new products and services that either lose money or generate very little revenue, when that money would be better spent maintaining delivery standards.

    – Build an efficient network, including continuing to streamline the Postal Service’s operational footprint.
    – Actually means: Continue slashing processing centers and cutting employees in an effort to destroy the mail while claiming we’re being more “efficient” when we’re really making the mail more inefficient than ever.

    See Meagan, isn’t it easier to just tell the truth?

  • TGIRetired

    Reading the credits at the end I noticed it was produced and directed by P.Donahoe!!

  • Hondo

    Meet the new boss, just like the old boss. Yaaawwwwwwwwwnnnnnnnnnnn. Except for the new crappy background music, this is the exact same message Donahoe used to spew, right down to the disingenuous “thank you” to employees at the end. Things are really going to change at USPS . . . . .

  • jonnyohio

    Here’s a tip Megan: it’s hard to focus on customer satisfaction, and there’s a higher chance employees will make mistakes the more pressure is put on them to ‘just hurry up and get it delivered’….finding ways to be more efficient is fine, but micromanaging routes and cracking whips hasn’t and will never save money. Slowing down the mail isn’t going to help us get more customers either.

  • Fed up

    Empower employees. Really? Customer service is a joke here in Hendersonville, NC. No one wants to be 204b anymore. Long hours, garbage and disrespect from the postmaster towards customers and employees alike. Please Megan no one believes you or any manager.

  • Don’t do their job too

    Empower employees may mean have them make what should be managerial decisions whether on the street or at the window. This way if something goes wrong a craft employee gets a letter of warning and the mgrs have even less work to do. I advise employees to do what mgrs do: they won’t make a decision but instead they call or email the plant. They in turn make the call or send an email on up the line to the poom or district mgr if need be until someone makes a decision.

  • Know your rights

    I hope the clerk craft realizes that 204b’s no longer have any authority over them. I’m not positive if that’s level 21 and higher offices only or at any level. So when the “real” supervisor or postmaster leaves at 11:00 am the 204b has authority over carriers only.

  • service down the toilet

    Been a carrier in Ottawa Illinois for 20 yrs now. Customer service used to be #1 priority. Now the #1 priority is DOIS numbers. POOM calls every morning, supervisor and postmaster are only concerned about this then. There is no more customer service. The new hires are expected to run to meet these numbers. Delivering to the correct address or taking care of the customers needs are not cared about anymore. It is all about making the numbers to keep management, managements management, managements managements management, and so on, off your back. Better think about taken care of the customers we have first, before we have none. Good luck to you, because if you really care you have a lot of past decete and mistrust to fix before anyone starts to give a dam again. Sad but true.

  • Mailman030

    You know how you can tell that she is lying? One side of her mouth is moving.