NYACK, N.Y. (CBSNewYork) — Residents in a Rockland County town say they have a postal problem.

As CBS2’s Meg Baker reported, if you’re going to send a package to Nyack, send it sooner rather than later. Residents say they have been having a snail mail problem.

Imagine, it’s your birthday, you are waiting patiently for a special care package to arrive from family, but no mail delivery arrives that day, or the next, or the next.

That’s what happened to 60-year-old Joe Carlin in September.

Read more: Postal Service Says It Is Addressing Delivery Delays In Nyack « CBS New York.