Senator Tester tells Megan Brennan new USPS service standards are a disaster

(U.S. SENATE)-Senator Jon Tester today met incoming Postmaster General Megan Brennan for the first time to discuss strengthening the Postal Service and the need to improve delivery standards in rural states like Montana.

Tester emphasized the Postal Service’s delivery standards have become a disaster for USPS and for the Montana families that rely on the Postal Service to deliver medication, election ballots and ultimately, to stay connected. He also voiced the need to reform funding of the Postal Service’s employees’ retiree health benefits to maximize returns and limit the waste of current funds.

“I live in the sticks and I’m telling you the Postal Service is critically important for rural America. Folks around the country rely on the mail every day for essential deliveries,” Tester said. “I was pleased to meet Ms. Brennan and I look forward to continuing our dialogue to restore mail delivery standards in rural America.”

Tester highlighted that closing processing plants and cutting service standards will greatly impact the speed of delivery around the country. Since 2011, 141 mail processing facilities have been closed, including six in Montana. Eighty-two more facilities are expected to close by September of this year – a plan that Tester calls “short-sighted.”

Tester is a member of the Senate’s Governmental Affairs Committee that oversees the Postal Service. He has been critical of the previous Postmaster General for taking steps to privatize the agency and opposed the committee’s postal reform bill because it did not preserve strong enough mail delivery standards in rural America or adequately support postal workers.

This week Tester sent a letter to Brennan calling on the USPS to ensure accuracy, as well as its accountability to others, when tracking how long it takes for mail to get from place to place.

  • j.

    It takes entirely to long for a letter to go from a mailbox to destination ….
    3 to 5 days with in it’s own city and 7 to 14 for out of states !
    what garbage…

  • Stealth Fighter

    Only 60% of 3 day delivery is making the standard since implementing this disaster. The mail is not being reported as delayed! Just look around the delivery unit and plant. Look at the cancellation date of the mail in your mailbox!

  • Fred

    In my little city in wisconsin these standards are terrible. It is like watching a train wreck in slow motion. If you mail a letter to your next door neighbor on a Monday it won’t be delivered until Thursday. How is this possible? Letter carrier picks up your outgoing letter out of your mailbox on a Monday, the last dispatch is at 3:00 pm, letter carrier returns to station at around 3:50 most days. That letter will sit overnight at the station, the next day, Tuesday, it will leave the station in the afternoon at around 2:00. It will get cancelled in St Paul, MN sometime on Tuesday, with these new delivery standards in place it will sit Tuesday night in St Paul. On Wednesday it will get processed in St. Paul and will then be delivered on Thursday. Granted, it seems like the priority is priority package delivery but we should not fail on the letter and flats.

    Up until September 2013 that same letter would be delivered the next day. Btw no announcement was made to our customers about this.

  • Gregg Grubbs

    Just ask Netflix how the new service standards have affected them.What once was 1 day now has turned into 2-4 day turnaround time.Not good for business or for the consumer.

  • Megan J.Brennan,PMG

    The letter was returned to sender.

  • Zippy

    Same here. I see that all the time, letters are sent to St. Paul and never leave the office till the next day, and forget it getting there in 3 days if there is a holiday!!!

  • JG4th

    if your last dispatch is 3pm there in is the problem… are there window operations in that unit? what time does it close? last dispatch should not be until after the windows close…. 3 pm is way too early

  • JG4th

    delayed mail is reported according to delivery standards if the standards have changed then the reporting standards change as well

  • Ronnie Parker

    Many offices that are rural and are no longer served by a SCF or MPF that has closed, have to transport their outgoing mail a significant distance. Therefore dispatch times have been moved up. The office I retired from received their mail at 6:00am and dispatched at 5:30pm in 1997. Now they receive mail at 8:30am and dispatch at 2:00pm. A letter dropped in a collection box at 2:30 on Saturday afternoon will be delivered in a town 60 miles away on Wednesday of the next week. Thank you Pat. Thank you Megan. Thank you Board of Governors.

  • matt

    In our office last truck leaves at 3 window closes at 5:30. First class, priority stays in the office over night and doesn’t get dispatched till 8:30 the third truck the next morning.

  • Illene Ulich

    Privatize, bust the unions, be competitive and make a bundle of money! Yes!

  • JG4th

    and express????
    what area/district are you in??

  • JG4th

    if you privatize it will cost you … right now it costs you nothing…other than the postage you pay to mail an item

  • Carol

    You think that is bad, there were at least 50% of the Packer/Seattle playoff tickets that did not get distributed to the routes for delivery until the day after the playoff game here in Green Bay!

  • matt

    Yes express that comes in after 3 stays till the next day and ships in morning. Great Lakes district. It been done like this for about a year. US carriers have been complaining about delayed mail but they don’t care.

  • JG4th

    glad I retired…. I saw the handwriting on the wall

  • kokocrazy

    A conspiracy by Republicans to privatize the Postal Servicekokocrazy

  • Bill Wheeler

    Netflix will be out of the DVD business in 5 years…streaming already accounts for more content discs.

    Netflix disrupted the market by mailing discs; now they are disrupting it again by streaming video. In the end, their USPS business will shrink beyond recognition. They adapt to the market and move to the next level. The USPS would be wise to learn from them.