Post Office branches are being made more accessible to disabled people after an EastEnders actor with dwarfism sued the company for discrimination because she could not reach the chip-and-pin machines at the counter.
Kiruna Stamell, who has appeared on EastEnders and in the film Moulin Rouge, made a claim against the business for disability discrimination.
The 33-year-old perfomer had difficulty reaching chip-and-pin devices at post offices because they were fixed to the counter top. Many retailers have devices that can be detached from a holster and handed to a customer.
“Unfortunately, I had several negative experiences at post office counters and for many years I have had difficulty paying for their goods and services. After a couple of really upsetting experiences at various branches, I realised, something needed to change,” Stamell wrote on her website.
She used law firm Unity Law to bring a case against the Post Office under the Equalities Act 2010, which has now been settled. “We were able to get everyone to the table and bring the needs of disabled people to the attention of the Post Office,” Stamell explained.